El Salvador 2011 OSAC Crime and Safety Report
Overall Crime and Safety Situation
El Salvador is rated critical for crime by the U.S. Department of State and is one of the top ten most violent countries in the world, yet again. Generally speaking, U.S. organizations and citizens in El Salvador are not specifically targeted by criminals, but they are not exempt from the threat either. The majority of American business persons are able to conduct their daily activities without security-related incidents by following basic security precautions.
Within the city of San Salvador, no area of the city is deemed free of potential violent crime. Robberies and robbery attempts, home invasions, and extortions occur in the most elite of neighborhoods, and closely guarded officials, independent business persons, and diplomats enjoy no immunity from these attacks. As a result, neighborhood watch groups now employ private security, security checkpoints, and police patrols.
As a reaction to the threat, many citizens no longer frequent areas such as the once-popular Zona Rosa, whose surrounding neighborhoods are havens for violent criminals and gang members, out of fear of violent crime. Beyond the capital, security concerns, including insecure roads in many areas of the country and along the border with Guatemala, also severely limit persons from enjoying the tourist opportunities El Salvador has to offer. To compound matters, many of El Salvador's tourist and recreation areas are accessible only by unsafe and damaged roads. Accidents are frequent and serious, and they discourage many citizens, especially those with children, from traveling far beyond San Salvador.
Beach options are few and expensive (swimming at the few public beaches, which are protected by shotgun-toting guards, is inadvisable). Options for children are particularly limited; most head to the U.S. during the summer and rely on playgrounds or school activities for organized play during the rest of the year.
These factors have significantly increased the sense of isolation for many. Crime takes a psychological toll on visiting American citizens and residents. Their lives are restricted by the fear of violence to the routine of work, school, limited shopping, and sponsored events, which creates, at best, a difficult work-life balance.
El Salvador is considered to be one of the ten most violent countries in the world. The effect and threat of violent crime within San Salvador, including the neighborhoods in which many Americans live and work, leads to greater isolation and the curtailment of recreational opportunities.
Salvadoran Police statistics show there was an average of eleven murders and three car-jackings reported daily to the police in 2010. The number of murders for 2010 was 3,985, and the number of carjackings for 2010 was 999. This was a small decrease in the statistics compared to 2009 reports which saw 4,382 murders and 1,215 carjackings. In addition, Salvadoran Police crime statistics for 2010 show a slight decrease in the number of reported assaults, rapes, and robberies. The Regional Security Officer (RSO) remains skeptical of any claim of significant drops in crime and notes there are always significant differences between police statistics and those published by the prosecutor's office. Crimes of every nature occur throughout the country 24 hours a day; unfortunately, daylight is not a deterrent, hence the critical crime threat rating by the U.S. Department of State.
Based on current statistics, violent crime remains significantly higher than U.S. and international rates. El Salvador has one of the highest per capita murder rates in the world: 64.4 per 100,000 in 2010 (by comparison the murder rate in Massachusetts, with a similar geographical area and population, was 2.6 per 100,000). The National Civilian Police (PNC) reported that 74 percent of all homicides in 2010 were committed with firearms.
Due to lax customs enforcement and porous borders, weapons are readily available and easily obtained by criminals, gangs, and just about anyone else who wishes to obtain one. The number of illegal weapons on the streets is estimated at 400,000, including AK-47s and M-16 assault rifles, various handguns, and military-grade weaponry, in addition to the nearly 200,000 legally registered firearms. The number of weapons caches, with non-decommissioned weapons that survived the civil war, is unknown. Crimes committed by criminals armed with automatic weapons are considered routine.
Armed robbery was on the rise in 2010, specifically affecting areas near the embassy compound and tourist spots from time to time. For example, in mid-2010, 3 U.S. Citizens were traveling to a popular restaurant in a tourist location frequented by embassy and non-embassy personnel just outside of San Salvador. While going around a curve, the vehicle was stopped by 2 individuals with a pistol and machete. The Americans stopped and were dragged out of their car and into the woods. They were placed on their knees and robbed at gun point. At the same time, the police drove by and thought it was suspicious that the keys were still in the ignition. The police decided to investigate further and found the Americans in the woods on their knees at gun point. The police shot the attackers, who successfully fled after that. This attack occurred in a “safe” part of El Salvador and occurred in broad daylight.
Personal attacks, such as muggings, continue within the public transportation sector as well. Travelers are warned to avoid most public transportation, as it has become too dangerous for city and country commuting. Passengers on public buses are frequently robbed en-route, at roadblocks, and bus stops. Would-be muggers and gang members have become so brazen in their attacks that they are known to keep to a daily schedule, riding city buses from one stop to the next, mugging and committing criminal acts with impunity from criminal prosecution.
In the past, economically motivated kidnappings for ransom were a serious concern; however, press reports indicate that kidnappings have decreased significantly since 2005. The PNC has had notable success in dismantling kidnapping gangs through strong policing and investigations. Salvadoran police statistics reported 29 kidnappings in 2010.
Police statistics, media reporting, and reports from embassy officials show a significant increase in the number of reported extortion cases, some of which have targeted American citizens, businesses, and U.S. Embassy personnel. The police created an anti-extortion unit in 2009 that works closely with both the embassy and the general public. There were nearly 4,000 cases of reported extortion (3,992 specifically) in 2010 in El Salvador, down 11.8% from 2009. This is thought to be a combination of fewer people reporting them, and the police working more effectively. This unit clears 97 percent of the reported cases, and nearly every extortion case originates in the prisons. Eight embassy personnel were the victims of extortion, however none of them were specifically targeted, and no violence was committed. Unfortunately, this epidemic is affecting all sectors of the population, and recent reports show that there is an increase in the level of violence associated with extortion cases, including media reports of extortion victims and witnesses being killed.
El Salvador, a country of roughly 6 million people, has hundreds of known street gangs totaling more than 20,000 members. Violent, well-armed, U.S.-style street gang growth continues in El Salvador, with Los Angeles' 18th Street and MS-13 ("Mara Salvatrucha") gangs being the largest in the country. Gangs concentrate on narcotics and arms trafficking, murder for hire, car-jacking, extortion, and violent street crime. Gangs and other criminal elements roam freely, day and night, targeting affluent areas for burglaries, and gang members are quick to engage in violence if resistance is offered. Many of the gangs are now comprised of unemployed youth who are street trained and do not hesitate to use deadly force when perpetrating crimes. The U.S. Government has assigned a Gang Advisor to assist the Government of El Salvador (GOES) with combating the gang problem. Additionally, the FBI has established a transnational anti-gang unit with the PNC, based in San Salvador.
Rape remains a serious concern in El Salvador. There were 681 rapes reported to the PNC in 2010, up from 665 in 2009. Unfortunately, local police and judicial experts estimate that less than 20 percent of rapes are reported to authorities.
Home invasions and/or the burglaries of residences during broad daylight are becoming more prevalent in affluent residential neighborhoods in San Salvador. Some of these home invasions occur by individuals posing as delivery men to gain access to a home or by a recent disturbing trend of dressing up as police officers. Some come up on a motorcycle and push the tenant back in their residence to rob them. In one instance in August 2010, a residence 20 feet from the embassy, specifically directly behind the embassy’s East wall, was robbed in this manner. The individual was leaving his residence and was pushed back into his residence by 2 men on a motorcycle with weapons. One held a gun to the tenant’s head, and the other robbed the house. This is frequent all over the affluent neighborhoods of El Salvador and as of yet, has not happened to an Embassy official but has happened to Americans living here. Lastly, there are also reports of ‘follow home’ home-invasions by gang members on unsuspecting drivers. A contributing factor to crime in well-to-do neighborhoods is the unimpeded development of squatter slums in the midst of some of the best areas in the capital. For example, less than 300 meters from a popular area for embassy housing is a squatter slum.
Credit Card Skimming
Another crime on the rise and directly affecting the embassy community is credit card skimming. Mission members have been victimized at well known restaurants, hotels, and retailers within the city of San Salvador.
Road Conditions and Hazards
Poorly maintained roads and vehicles are common throughout El Salvador and pose a significant danger to travelers. There is virtually no street lighting on minor roads in urban areas, which is a serious problem after-hours. U.S. Embassy San Salvador advises all personnel to avoid driving outside of the city during hours of darkness. Even within the city of San Salvador, it is not uncommon to see missing manhole covers and large objects in the roadway marking the danger.
Significant numbers of vehicles in El Salvador are not up to U.S. road worthiness standards. Mini-bus, bus, and taxi drivers do not adhere to traffic rules or regulations and cause many accidents. Because of a near complete lack of enforcement of traffic laws, drivers must make an extraordinary effort to drive defensively. If traffic signals are working, they are often ignored, and passing on blind corners is common.
Public demonstrations and strikes against the GOES, generally by government employees, are not uncommon. Most demonstrations are concentrated in and around city centers or public buildings, as well as other public areas. Although often non-violent, they have created public security problems at times.
One major example of civil disorder was in September 2010, when the gangs protested a new, strict anti-gang law by sending the entire country into hysteria through a massive bus strike. The two large gangs (MS 13 and 18th St) threatened to kill all bus drivers for a 72-hour time period if they continued with their routes. 90 percent of the buses complied and the country was paralyzed for 72 hours, with people walking hours to work due to very few buses operating. In addition, there are numerous protests each month by workers and students alike demanding more resources, benefits, money, etc. from the government and in addition, many of the government offices and public schools protest by work slowdowns, in some cases letting criminals go free and children go home from school, for example. Most protests staged in or near public buildings, hospitals and downtown areas and have been peaceful. However, on a few occasions there have been violent confrontations between the police and demonstrators. Additionally, there have been demonstrations and road blockades staged along key routes, such as the road leading to the international airport.
There are no known international terrorist groups that operate within El Salvador. Since the end of the civil war in 1992, most groups who once violently opposed El Salvador's ruling government and the U.S. Government's policies in El Salvador have demobilized and joined the political process as peaceful actors. Some fringe domestic groups have resorted to street violence, including the 2006 assassination of Salvadoran riot police. The GOES cooperates closely with the U.S. on counterterrorism and takes active steps to protect U.S. interests and citizens present in the country. El Salvador does not appear to be utilized as a terrorist safe haven.
The threat from transnational narcoterrorism cannot be ruled out, however. In addition, there is some evidence that the Zetas have infiltrated El Salvador, although nowhere near to the extent that it has infiltrated Guatemala and many Mexican states. In addition, the GOES strongly supports the U.S. Government's War on Terrorism, and, in the wake of the 9/11 terror attacks in the U.S., has worked hard to tighten both border and airport security. It appears that these actions, if sustained, could reduce organized crime, like drug smuggling, over the long term.
The CA-4 agreement among El Salvador, Guatemala, Honduras, and Nicaragua, allows for the inspection-free movement of citizens among these countries, and reduces overall inspection at land crossings. The agreement has raised concerns that its implementation could possibly facilitate easier international movement of terrorists.
There were no legal cases involving instances of terrorism affecting U.S. citizens or facilities brought before the Salvadoran judicial system in 2010, nor were there any judicial developments that would appear to have a significant impact on U.S. counterterrorism efforts.
El Salvador is located in an area with significant seismic activity. Historically, El Salvador suffers a major earthquake every ten years. In 1986, a 7.2 magnitude earthquake destroyed the old U.S. Embassy located in San Salvador. Approximately 1,500 people were reported to have been killed, over 10,000 injured, and 200,000 left homeless after the earthquake and a week of aftershocks.
An earthquake measuring 7.6 on the Richter scale devastated parts of El Salvador in January 2001. A second earthquake in February 2001 measured 6.6 on the Richter scale and caused significant additional damage and loss of life. In total there were three earthquakes that struck El Salvador in 2001, which resulted in over 1,000 deaths, one million people left homeless, and over 400,000 homes destroyed.
In December 2006, an earthquake measuring 5.7 on the Richter scale struck in the northwest corner of the country. More than 100 families were displaced, left homeless, and searching for temporary shelter.
In March 2007, an earthquake of 5.6 struck in the northern section of the country, knocking down a number of homes and damaging buildings. Seismic tremors measuring over 5.0 occur on a regular basis, usually causing little damage to the country. It is estimated that there are close to 2,000 tremors that affect the country per year.
There are approximately seven active volcanoes within El Salvador. The most recent eruption occurred in October 2005, when one of the country's largest volcanoes, llamatepec, erupted twice in a two day period in the Santa Ana Department. There were two deaths reported and over 4,850 people evacuated from their homes.
Hurricanes and Flooding
There have been approximately nine significant tropical storms and hurricanes that have affected El Salvador. Two of the most damaging storms on record were Hurricane Mitch in 1998 and Hurricane Stan in 2005. While hurricanes are a concern, much of the damage to infrastructure is a result of flooding and mudslides during the rainy season. The rainy season usually runs from May through October.
Drugs and Narcoterrorism
El Salvador is a transit country for cocaine and heroin along the eastern Pacific maritime smuggling routes. Illicit narcotics originating in South America are smuggled over land and by sea to the United States via Mexico. In late 2010, for example, the DEA in El Salvador seized over $14 million in cash, stored in barrels and buried all over El Salvador.
El Salvador hosts a Cooperative Security Location (CSL) crucial to regional narcotics trafficking detection and interception efforts. El Salvador is party to the 1988 United Nations Drug Convention.
Transnational street gangs, including MS-13 and M-18, are major threats to public security in El Salvador but are not thought to be major narcotics trafficking organizations. These gangs are apparently more involved in street-level drug sales.
Neither precursor chemical production and transit, nor illicit trading in bulk ephedrine and pseudoephedrine, are significant problems in El Salvador, although indicators suggest that some diversion of these substances has been attempted.
The beaches along El Salvador's Pacific coast are beautiful, but the undertows and strong currents can make swimming very dangerous for even experienced swimmers. During a seven day holiday period, nine Salvadoran citizens drowned while swimming at Pacific beaches. In one month alone, three U.S. citizens drowned while swimming at beaches in La Libertad and La Paz Departments.
Visitors to El Salvador should use caution when climbing volcanoes or hiking in remote areas. Armed robberies of climbers and hikers are common.
The National Civilian Police (PNC) was created in 1992 as part of the Peace Accords following the civil war. To bolster broad-based support for the organization, the recruiting effort focused on quickly hiring new officers to meet hiring quotas: 20 percent of the PNC would be former or public security officials, 20 percent would be former leftist combatants, and the remaining 60 percent would be drawn from the civilian population with no former military or police experience.
The PNC is still in the developmental stages of becoming a modern and effective police force that can protect the public. While several of the PNC's investigative units have shown great promise, routine street level patrol techniques, anti-gang, and crime suppression efforts remain somewhat ineffective. Equipment shortages (particularly radios and vehicles) further limit their ability to deter or respond to crimes effectively.
Detention by Police
U.S. citizen residents or travelers detained by the police should insist on speaking to U.S. Embassy representatives. Arrested or otherwise detained foreigners are generally treated well by the police. Except in some very rural locations, police are aware of a U.S. citizen detainee's right to contact their embassy. Travelers should be aware, however, that the assistance the embassy can provide is limited to making sure U.S. citizens are not being mistreated and providing them with a list of local attorneys. The embassy cannot secure the release or act as legal representation for any U.S. citizen. Local law allows the police to detain someone for up to 72 hours for administrative processing. This is a common practice for most automobile accidents where there is personal injury and for criminal acts, including being accused of a criminal act. The court uses the 72 hour detainment to investigate the crime or accident further. Travelers are reminded to seek legal representation before admitting or signing any legal form that acknowledges culpability.
U.S. citizens are subject to the laws of the country in which they are traveling. Penalties in El Salvador for possession, use, or trafficking illegal drugs are strict, and convicted offenders can expect lengthy jail sentences and fines.
U.S. citizens who live in or who are visiting El Salvador are encouraged to register with U.S. Embassy San Salvador. Citizens can register online at https://travel.state.gov
If you are the victim of a crime overseas, contact the nearest embassy or consulate. The Office of Overseas Citizens Services in Washington, DC can be reached at (888)-407-4747 (business hours), (202) 647-5225 (after hours), or overseas at (202) 501-4444. American Citizen Services of U.S. Embassy San Salvador can be reached at (503) 2501-2628 (business hours) or (503) 2501-2252 (after hours duty officer).
Important Contact Information
For public safety emergencies in El Salvador, dial "911."
National Civilian Police Contact Information
- Criminal Investigation Division: (503) 2223-7985
- Public Security Division: (503) 2527-0610
Fire Department Contact Information
- Fire Department Headquarters: (503) 2243-2054
Medical care is somewhat limited. Emergency services, even in the capital city, are basic at best. Although many physicians in San Salvador are trained in the U.S., their staff and equipment are generally not up to U.S. standards. For more information see the Consular Information Sheet.
Medical Emergency Contact Information
- Diagnostic Hospital & Emergencies: (503) 2264-4422
- Women's Hospital: (503) 2265-1212
- Priority Ambulance: (503) 2264-7911
- Air Ambulance: (305) 535-7380 (International SOS, Mount Sinai Hospital, Miami Beach, Florida)
How to Avoid Becoming a Victim
- Always remain alert to your surroundings. Research recent crime trends prior to planning your trip.
- Avoid travel into the downtown area of San Salvador unless absolutely necessary.
- Leave expensive jewelry and watches at home. If confronted by an armed assailant and he/she demands your property - comply.
- Leave valuables and important documents in a secure location at your office or in a hotel safe deposit box. Be sure to have copies of these documents in a second location, back at home or in the office.
- Avoid public transportation, including the local buses. There have been occasional reports of robberies involving inter-city and international buses. Use only taxis you can call via telephone or that you find at reputable hotels.
- Always drive with your vehicle doors locked and windows up. Bring your cell phone with you, with emergency numbers on the speed-dial list.
- Try to park in a secure area whenever possible. At stores, restaurants, and other locations with uniformed guards, try to park near the guard post or the business' entrance.
- Be alert to your surroundings when entering or leaving a parking area, including private residences.
- Check your vehicle before entry. Ensure no one is hidden inside the vehicle or standing in vicinity of where you have parked.
- Do not leave any valuables in your vehicle, anything left visible in your vehicle will appear inviting to petty criminals.
- Do not drive outside the capital after dark, for both personal security and traffic safety reasons.
- When traveling to rural areas, try to travel with a large group and more than one vehicle whenever possible. Be sure someone is aware of your travel itinerary.
- Avoid unpaved roads. These are indicators of areas where police presence may be minimal.
- Use caution when traveling or spending the night in an isolated or rural area. Telephone communication may be non-existent or erratic. In an emergency situation in a rural area, you may not be able to summon assistance - including the police.
- Schedule trips on the highway between San Salvador and the Comalapa International Airport during daylight hours. The highway is dangerous, especially at night.
U.S. Embassy San Salvador
24 hour number: (503) 2501-2999
Regional Security Office: (503) 2501-2244
Consular Section, American Citizens Services Unit: (503) 2501-2628
24 hour Embassy Dispatch: (503) 2501-2252
MSG Post 1: (503) 2501-2316
OSAC Country Council
OSAC, in conjunction with the American Chamber of Commerce, sponsors an active local Country Council that meets monthly. The Country Council frequently holds seminars and briefings on local criminal trends. Contact the American Chamber of Commerce for further information on the OSAC Country Council.
Phone: (503) 2263-9494
Fax: (503) 2263-9393