Resumption of Limited American Citizen Consular Services
The U.S. Embassy Amman is resuming limited American Citizen on-site consular services by appointment. American citizens requesting a service should contact Amman-ACS@state.gov.
We are monitoring the situation in the Middle East closely and will keep you updated so you can make decisions about your safety. We urge all Americans to remain vigilant, follow local authorities’ instructions, and review the latest guidance from the U.S. Embassy.
Embassy Operations
· On March 3, the Department of State ordered non-emergency U.S. government employees and their family members to leave Jordan due to the threat of armed conflict.
· During this time, the U.S. Embassy Amman offers limited consular services by appointment. American citizens can contact Amman-ACS@state.gov to arrange an appointment.
· Americans should contact Amman‑ACS@state.gov in case of an emergency.
Actions to Take
· Enroll in the Smart Traveler Enrollment Program (STEP) to receive safety and security updates from the U.S. Embassy.
· Maintain communication with family and friends to inform them of your status.
· Have travel documents up to date and easily accessible.
· Find a secure location within your residence or another safe building. Have a supply of food, water, medications, and other essential items.
· In case of an attack, stay away from any debris, and monitor news outlets for official guidance.
· Avoid protests and demonstrations, keep a low profile, and stay aware of your surroundings.
· Pay close attention to communications from local officials.
· Follow the “U.S. Department of State – Security Updates for U.S. Citizens ” channel on WhatsApp. Download WhatsApp at whatsapp.com/download.
· Keep your cell phone charged and pre-programmed with the following emergency numbers.
Assistance
· For local emergency services in Jordan, dial 911.
· U.S. Embassy Amman: Amman-ACS@state.gov.
· U.S. Department of State Consular Affairs Call Center: call +1-202-501-4444 from abroad or +1-888-407-4747 when calling from the U.S. and Canada.
