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Emergency Message for U.S. Citizens: Quito (Ecuador), Volcano Tungurahua Erupts

Western Hemisphere > Ecuador; Western Hemisphere > Ecuador > Quito

The U.S. Embassy in Quito advises U.S. citizens living or traveling in Ecuador that the Tungurahua volcano, located near the tourist community of Baños in central Ecuador, began to show an increase in seismic activity last week and remains in a state of heightened activity.  Ecuador’s Geophysical Institute reports that recent explosions at the volcano and ash discharges signify a renewed cycle of activity.  As a result, the Secretary of Risk Management has raised its level of alert to ‘Orange’ (the second highest level), and a voluntary evacuation of people from Cusúa, Juive Grande and Chico as well as some areas of Chimborazo province has been instituted.

If you travel to the area around Tungurahua and the town of Baños, familiarize yourself with
evacuation plans, monitor news outlets, use good judgment, and take all appropriate safety measures as volcanic conditions can change rapidly.

Past eruptions have affected air travel in Ecuador. U.S. citizens planning to fly to, from, or within Ecuador should monitor news outlets and have a plan in the event of flight cancellations.

Because Ecuador is in a region of frequent volcano eruptions and earthquakes, U.S. citizens residing in Ecuador should keep extra food and water at home and consider purchasing dust masks and heavy gloves to protect hands during ash clean-up.

For more information on current activity, visit the website of the Geophysical Institute, which monitors volcanoes and earthquakes.


Americans living or traveling in Ecuador are encouraged to enroll with the nearest U.S. Embassy or Consulate in order to obtain updated information on travel and security within Ecuador through the Department of State’s Smart Traveler Enrollment Program.  
U.S. citizens should consult the Country Specific Information for Ecuador and the latest Travel Alerts and Warnings and Worldwide Caution at the Department's website. Updated information on travel and security in Ecuador may also be obtained from the Department of State by calling 1-888-407-4747 within the United States or by calling 1-202-501-4444 outside the United States.

The U.S. Embassy in Quito is located at Avigiras E12-170 y Eloy Alfaro.  
The telephone number for American Citizen Service (ACS) inquiries is (011 593-2) 398-5000.   Within the same city use the last seven digits. Add the city code for intercity telephone calls.  

Public call-in hours are Monday through Thursday 8:00 to 10:00 a.m. and Friday 10:00 to 11:00 a.m.  
For after-hours emergencies, contact the Embassy at (011 593-2) 398-5200. 
Appointments for ACS are available through our website. 

The U.S. Consulate General in Guayaquil is located at the corner of Avenida 9 de Octubre and Garcia Moreno (near the Hotel Oro Verde). 
The telephone number for ACS inquiries is (011-593-4) 232-3570 during business hours, 8:00 a.m. to 5:00 p.m., or 232-1152 for after-hours emergencies.  

Anyone can follow the activities of the U.S. Embassy in Ecuador through the Embassy website, Facebook, Twitter and YouTube.