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Overseas Security Advisory Council
Bureau of Diplomatic Security
U.S. Department of State

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Health Alert: London (United Kingdom), Temporary Closure of Heathrow Airport Terminal 4

Location: United Kingdom


Event: Health Alert


U.S. Embassy London will be sending a daily update to ensure all U.S. citizens in the United Kingdom have the latest information about COVID-19 and local conditions.  Updated information will be prefaced with (NEW) If different or additional information would be useful, please email us with your suggestions at SCSLondon@state.gov.


(NEW) Temporary closure of London Heathrow Airport Terminal 4


All flights at Heathrow are now operating from Terminals 2 and 5 following the temporary relocation of airlines from Terminals 3 and 4. Rail operations will continue to serve Terminals 2 and 5; but will be suspended to Terminal 4 from Friday, May 8, 2020.


Piccadilly line and Transport for London Rail services will not operate to, or from, their Terminal 4 stations, which have closed. Piccadilly line trains will serve Heathrow Terminals 1,2,3 & 5 stations, and Transport for London Rail trains will serve Heathrow Terminals 2,3 & 5 stations.


All passengers should double-check their arrival and departure terminals, as they may change. Please visit www.heathrow.com for more information. For rail services please visit www.tfl.gov.uk


Commercial Flights Still Available from UK to USA


The U.S. government does not anticipate arranging repatriation flights from the UK at this time. U.S. citizens in the UK who wish to return to the United States should make commercial flight arrangements or be prepared to remain in the UK for an indefinite period.


International flights from the UK to the United States are departing from London Heathrow Airport (LHR).  Four carriers are running daily flights from LHR to the United States.  Below is a list of carriers and possible destinations:

  • Carriers:  American, British, Delta, and United
  •  Destinations:  Atlanta, Boston, Chicago, Dallas, Las Vegas, Los Angeles, Miami, Minneapolis/St. Paul, New York, Salt Lake City, San Francisco, Seattle, and Washington D.C.


Commercial flights are still available from multiple UK airports connecting to London Heathrow for direct flights to the United States.  Trains from Scotland to London are also still available; however, this may change at any moment.  Please check the airport and rail websites for the latest information:


Guidance for Travelers Exhibiting COVID-19 Symptoms


Airline staff may deny boarding to passengers exhibiting potential COVID-19 symptoms.  Passengers who are denied boarding will be directed to an airport self-isolation room where they may make quarantine arrangements before departing the airport.  Each terminal should have a designated self-isolation room.  Travelers exhibiting symptoms will be required to arrange their own transportation and accommodations for the quarantine period.


Please visit: https://www.heathrow.com/customer-support/faq/coronavirus-covid-19 for more airport information and a detailed FAQ section.


Information Regarding Hotel Availability in the United Kingdom


Most hotels in the UK have closed until further notice, per UK government guidance issued on March 23.  Travelers are urged to reach out to directly by phone before travel to ensure specific hotels are still operating and accepting guests.  The most up-to-date guidance can be found on the UK COVID-19 website.


The Department of State encourages all U.S. citizens to enroll in Smart Traveler Enrollment Program (STEP) to receive security and health updates. 


On March 23, the Prime Minister advised that people should leave home only for the following reasons:

  • Shopping for basic necessities
  • One form of exercise a day
  • Any medical need/care for a vulnerable person
  • Travelling to and from work, only if absolutely necessary

Visit the UK COVID-19 websitefor updated information.


The U.S. Mission to the United Kingdom has suspended routine consular services.  For emergency American Citizens Services, including emergency passports, please visit our website for additional information at https://uk.usembassy.gov/. 


The Department of State has issued a Global Level 4 Health Advisory for COVID-19.


The Centers for Disease Control and Prevention (CDC) has issued a Global COVID-19 Pandemic Notice advising travelers to avoid non-essential travel.


Actions to Take:


  • Consult the CDC website for the most up-to-date information.
  • For the most recent information on what you can do to reduce your risk of contracting COVID-19, please see the CDC’s latest recommendations.
  • Visit the COVID-19 crisis page on travel.state.gov for the latest information.
  • Have a plan to depart the UK that does not rely on U.S. government assistance.  The U.S. government does not anticipate arranging repatriation flights from the UK at this time.
  • Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.
  • Visit our updated Embassy webpage on COVID-19 for information on conditions in the United Kingdom.
  • Visit the Department of Homeland Security’s website on the latest travel restrictions to the United States.




U.S. Embassy London, United Kingdom

33 Nine Elms Lane

London, UK SW11 8DG

+44 (0) 207-499-9000

from U.S.: 011 44 (0)20 7499-9000




U.S. Consulate General Edinburgh

+44 (0) 131 556-8315



U. S. Consulate General Belfast

+44 (0) 28 9038-6100



State Department – Consular Affairs

888-407-4747 or 202-501-4444

United Kingdom Country Information

Enroll in Smart Traveler Enrollment Program (STEP) to receive security updates.

During the COVID-19 event, the unsubscribe feature to STEP is not available.


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