Health Alert
U.S. Embassy Manila, Philippines
U.S. Consular Agency Cebu, Philippines
November 21, 2025
Location: Philippines
Event: All ByHeart Whole Nutrition Infant Formula products have been recalled.
There has been a complete recall of ByHeart brand infant formula in the United States due to concerns about a large outbreak of infant botulism. Do not use recalled ByHeart Whole Nutrition Infant Formula.
Customer information provided by Amazon shows that a limited quantity of recalled ByHeart infant formula was distributed to the Philippines.
More information on the recall and botulism can be found here:
https://www.cdc.gov/botulism/outbreaks-investigations/infant-formula-nov-2025/index.html
and here: https://www.fda.gov/food/outbreaks-foodborne-illness/outbreak-investigation-infant-botulism-infant-formula-november-2025
Actions to Take:
- The warning also extends to consumers outside the United States who may have bought the product online. Be vigilant for any products that may have entered the country through unofficial channels.
- Visit the FDA Philippines for approved products and advisories on other products.
- Visit CDC Travelers Health Page.
- Consult the Centers for Disease Control and Prevention for country health advisories or call CDC at 800-232-4636 or 404-639-3534.
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For further information and assistance:
- Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
- Contact the U.S. Embassy in Manila, Philippines, located at 1201 Roxas Boulevard, at +(63) (2) 5301-2000, from 7:30 a.m. to 4:30 p.m. Monday through Friday. After-hours emergency number for U.S. citizens is +(63) (2) 5301-2000.
- Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
- See the State Department’s travel website for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information .
- Follow us on X and Facebook .
