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Bureau of Diplomatic Security
U.S. Department of State

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*OSAC does not issue alerts. These notices are sourced from the issuing U.S. Embassy & Consulate

Health Alert: New Zealand, Country Maintains Level 3 Health Alert

Update: New Zealand Remains at Alert Level 3 until August 30, 2020 

On August 24the Government of New Zealand announced that the Auckland region will remain at Alert Level 3 until 11:59 pm on Sunday, August 30.  In accordance with New Zealand guidelines, the U.S. Consulate in Auckland is closed for all routine services while Auckland remains at Alert Level 3.   

 

Emergency passport services will be considered on a case-by-case basis. If you have an urgent need to travel and are in need of an emergency passport, please email: AucklandACS@state.gov 

 

Update: Face Coverings and Social Distancing 

 

Please note that the Government of New Zealand has mandated the use of face coverings on buses, trains, ferries, and in taxis, Ubers and on all flights.  The Government strongly encourages the use of face coverings at Alert Level 2 and 3 when you are outside your home and in a place where it is hard to stay 2 meters/6 feet away from other people.   

 

Face coverings are encouraged when visiting U.S. Consulate Auckland for an appointment.  The U.S. Consulate will be practicing social distancing through the use of social distanced stickers indicating where you must stand while waiting for a consular appointment.  To ensure that social distancing is possible, please come on time to your appointment.  Applicants arriving to their appointment too early will not be permitted to enter the consulate.  Applicants arriving too late to their appointment will need to reschedule for a later date.  

 

Actions to Take 

Visit the Department of State Covid-19 crisis page for the latest information 

Visit the New Zealand Covid-19 website for the most up to date information in New Zealand 

Consult the CDC website for accurate, up to date information 

For the most recent information on what you can do to reduce your risk of contracting or transmitting Covid-19, please read the CDC’s latest recommendations 

Consult your airline, cruise line, or other travel operator regarding any updated information about your travel plans and/or restrictions 

Visit the United States Embassy in New Zealand website for updated information 

Visit the Department of Homeland Security website for the latest travel restrictions to the United States 

 

Assistance 

U.S. Consulate General Auckland, Level 3, Citigroup Building, 23 Customs Street East, Auckland 1010 

Contact information: +64 09 303 2724, AucklandACS@state.gov  

State Department Consular Affairs: +1 888-407-4747 or +1 202-501-4444 

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