In light of recent security incidents and criminal activity in popular tourist destinations including Cancun, Playa Del Carmen, and Tulum, U.S. citizens are reminded to exercise increased caution when traveling to the state of Quintana Roo.  Criminal activity and violence may occur throughout the state, including areas frequented by U.S. citizen visitors.  

Actions to Take:

• Monitor the local news for updates, follow directions from local officials, and in case of emergency, call 911.
• Avoid crowds.
• Be aware of your surroundings.
• Review your personal security plans.
• Contact the U.S. Consulate or Embassy if you need assistance.

Assistance: 

• Contact Form 
• U.S. Embassy and Consulates in Mexico  
• From Mexico: (55) 8526 2561 
• From the United States:  1-844-528-6611 
• Department of State – Consular Affairs:  +1-888-407-4747 or +1-202-501-4444

Links:  

• Mexico International Travel Information 
• U.S. Passports 
• Smart Traveler Enrollment Program 
• Traveler’s Checklist  
• Department of State on Facebook  and Twitter 

U.S. Embassy in Mexico on Facebook and Twitter