Location: Hong Kong International Airport (HKIA)
Event: COVID-19 Prevention and Control Measures for Passengers Transiting HKIA
The U.S. Consulate General in Hong Kong and Macau urges U.S. citizens to reconsider transiting Hong Kong International Airport (HKIA) due to the risk of being denied boarding, removed from the airport, and sent to a Hong Kong government-managed facility if local authorities determine you are exhibiting symptoms of COVID while in transit.
The U.S. Consulate General in Hong Kong and Macau has been made aware that transit and departing passengers at HKIA are being temperature screened by local authorities. If a passenger registers an elevated temperature, they will be pulled out of the transit/boarding process and sent to a local hospital for COVID testing and to a government-managed isolation facility if they test positive. There have been several incidents where passengers transiting through Hong Kong International Airport have been denied boarding to their onward flight, removed from the airport, and sent to a Hong Kong government-managed isolation facility after undergoing temperature screening while in transit.
U.S. citizens who are sent to a government-managed facility, or who are having difficulty departing Hong Kong are encouraged to contact the U.S. Consulate General in Hong Kong and Macau via email at ACSHK@state.gov, or via phone at +852 2841 2211 or +852 2523 9011 (after hours).
Actions to Take:
· Avoid booking flights that transit through Hong Kong International Airport if other options are available.
· Contact the U.S. Consulate General in Hong Kong and Macau if you receive government quarantine orders and are sent to an isolation facility.
· If transiting through Hong Kong, prior to departure check if your mobile phone service works in the territory; in the event that you are sent for testing/quarantine. Not all mobile voice, text, and data services work in Hong Kong.
· Encourage your American Citizen neighbors and friends to register in the free Smart Traveler Enrollment Program (STEP) to get the most up-to-date security information from the U.S. Consulate General in Hong Kong and Macau.
· Visit The U.S. Consulate General Hong Kong and Macau’s COVID-19 Information Page for the latest Covid related information.
Assistance:
U.S. Consulate General Hong Kong & Macau
+852 2841 2211
+852 2523 9011 (after hours)
ACSHK@state.gov
https://hk.usconsulate.gov/
State Department – Consular Affairs
888-407-4747 or 202-501-4444
Hong Kong Country Information
Macau Country Information
Enroll in Smart Traveler Enrollment Program (STEP) to receive security updates
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