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Dominican Republic 2020 Crime & Safety Report

This is an annual report produced in conjunction with the Regional Security Office at the U.S. Embassy in Santo Domingo. OSAC encourages travelers to use this report to gain baseline knowledge of security conditions in the Dominican Republic. For more in-depth information, review OSAC’s Dominican Republic country page for original OSAC reporting, consular messages, and contact information, some of which may be available only to private-sector representatives with an OSAC password.

Travel Advisory

The current U.S. Department of State Travel Advisory at the date of this report’s publication assesses the Dominican Republic at Level 2, indicating that travelers should exercise increased caution due to crime. Review OSAC’s report, Understanding the Consular Travel Advisory System.

Overall Crime and Safety Situation

Crime Threats

The U.S. Department of State has assessed Santo Domingo as being a CRITICAL-threat location for crime directed at or affecting official U.S. government interests. Crime continues to be the number one safety concern in the Dominican Republic for Dominicans and for the U.S. Embassy. Robbery is particularly concerning, as criminals often use weapons to coerce compliance from victims. Aggravated Robbery was the second-most common complaint to the police between January and June 2019, comprising 18% of all reported crimes. Nearly 65% of all homicides between January and September 2019 occurred during a robbery or attempted robbery.

A common type of robbery involves one or two assailants (usually male) on a motorcycle, scooter, or even a bicycle. The assailants will drive up to their victim and stop; one of the assailants will then dismount and point a handgun at the victim, demanding valuables. Although armed assaults are more likely to occur at night or pedestrians, they can also occur during the day while the victim is in a vehicle stopped at a traffic light. Purse-snatchers and briefcase thieves also work hotel bars and restaurants, waiting for unknowing guests to place these items on chairs or underneath tables. The wide availability of weapons, the use of drugs, and the weak criminal justice system all contribute to the high level of criminality in the country. Review OSAC’s report, All That You Should Leave Behind.

During the holiday season (November-January) and particularly during carnival (February), the overall level of crime, specifically thefts and robberies, tends to rise.

Between January and September 2019, there were 742 Homicides in the Dominican Republic, 57 less than during the same period in 2018. A firearm was involved in 48% of these homicides, and a knife or sharp object in another 36%. During this period, most homicides (68%) involved perpetrators acquainted with their victim. Of these types of homicides, 75% involved personal quarrels. The 2019 crime statistics from the Dominican National Police list the cities where the majority of reported criminal acts occurred by category. Preliminary crime statistics from January to September 2019 revealed that the five highest-ranking provinces for homicide were Santo Domingo (199), the National District (75), Santiago (61), San Cristobal (46), and La Altagracia (38).

On a number of occasions in 2019, Dominicans attacked and sometimes killed alleged criminals in vigilante-style reprisals for theft, robbery, or burglary.

The Dominican Republic also faces challenges with organized crime, which involves a variety of activities, including drug trafficking and money laundering. A lack of law enforcement resources, poorly paid and trained police officers, and corruption exacerbate the situation.

Do not consume alcoholic beverages alone or with new acquaintances you may meet while in the Dominican Republic. Do not leave drinks unattended; doing so can put you at risk for date rape drugs and sexual assault. Review OSAC’s report, Shaken: The Don’ts of Alcohol Abroad.

Security outside of the resort area, including beach areas, is unpredictable, especially at night. Insist that hotel management take immediate action to involve appropriate authorities such as contacting the police. Review OSAC’s reports, Hotels: The Inns and Outs and Considerations for Hotel Security.

Fraud schemes, particularly credit card fraud, remain commonplace. ATM card skimming is common, though most take place at ATMs not located inside banks, malls, and hotels. Review OSAC’s reports, The Overseas Traveler’s Guide to ATM Skimmers & Fraud and Taking Credit.

The fraud scheme most attributed to the Dominican Republic is called the “Grandparents Scam,” where someone pretending to be a police officer or a representative from the U.S. Embassy calls an elderly relative of a U.S. citizen claiming that a young relative has been arrested. The caller sounds credible and pressures the U.S. relative to wire money for “bond,” “damages,” or “legal fees.” Due to a high number of U.S. tourists, international scammers often cite the Dominican Republic as their location. However, based on U.S. Embassy investigations, the callers often are not based in the Dominican Republic, nor does the wired money end up in the Dominican Republic. The U.S. Embassy regularly receives calls from U.S.-based victims of this scam.

Cybersecurity Issues

The threat from transnational cyber criminals is of increasing concern to host government authorities. Review OSAC’s reports, Cybersecurity Basics, Best Practices for Maximizing Security on Public Wi-Fi, Traveling with Mobile Devices: Trends & Best Practices, and Satellite Phones: Critical or Contraband?

Transportation-Safety Situation

Road Safety and Road Conditions

For those planning to self-drive, defensive driving skills are a necessity. Although traffic laws are like those in the U.S., a lack of adequate traffic controls and enforcement result in hostile driving conditions and frequent car accidents. Drivers are commonly aggressive and erratic, often failing to yield the right of way or engaging in road rage. Local laws require the use of seat belts, the use of hands-free cellular devices while driving, and the use of helmets by motorcyclists, although in practice police rarely enforce these rules. Police conduct random stops of vehicles to check documentation. Police can delay or fine individuals found to violate the law or ask them to pay a “fee” on the spot.

Local law requires that police take a driver into custody when an accident results in serious injury/death, even if the driver is insured and appears not to have been at fault. Only the driver must enter into custody. The minimum detention period is 48 hours; however, detentions could last until a judicial decision (often weeks or months) or until the injured party signs a waiver (usually as the result of a settlement). Visitors may consider hiring a driver. Licensed drivers familiar with local road conditions are available through local car rental and travel agencies.

Pedestrians commonly step out into traffic without regard to corners, crosswalks, or traffic signals. The lack of street lighting is notable and contributes to pedestrian and vehicular deaths. Pedestrians do not have the right of way, so walking along or crossing busy streets can be very dangerous, even in crosswalks, at intersections with signals, or areas of traffic police presence.

Although the Dominican Republic criminalizes driving under the influence of alcohol, the law does not specify a maximum legal blood alcohol content. Therefore, in practice, enforcement is non-existent. Traffic accidents related to driving under the influence often result in serious injury or death, especially on weekends and holidays, and when commercial vehicles are involved.

According to the 2018 World Health Organization (WHO) Global Status report on Road Safety, the Dominican Republic has the 13th-most dangerous roads in the world, with 29.4 deaths in traffic accidents for every 100,000 residents each year. It ranks the third worst in Latin America.

Travel at night on intercity highways and in rural areas can be highly dangerous due to animals on the road, poor road conditions, and vehicles being driven at either very slow or excessive speeds, often with malfunctioning headlights or taillights. Rolling blackouts increase the danger of night travel. Streetlights outside of major urban areas are uncommon.

The border areas between Haiti and the Dominican Republic are regions where nationalistic tensions can result in violence. Dominican authorities have delayed U.S. citizens at checkpoints while reviewing their passports and questioning their purpose of travel. Bring such situations to the attention of the U.S. Embassy American Citizen Services. Border crossings are frequently subject to sudden closure.

Gasoline prices are high. This encourages many people to convert their vehicles to propane gas, a cheaper fuel. The nozzles of the tanks that hold propane can rupture easily in an accident, and the tanks themselves often secure improperly to the vehicle. Collisions involving a vehicle using propane gas can result in explosions or rapid fires, which can be fatal or cause severe injuries to the occupants of the vehicles and bystanders.

Review OSAC’s reports, Road Safety Abroad, Driving Overseas: Best Practices, and Evasive Driving Techniques; and read the State Department’s webpage on driving and road safety abroad.

Public Transportation Conditions

Public transportation includes a metro (subway) and public bus system, as well as shared bus or van taxis known as guaguas (converted vans or microbuses, often without doors). Guaguas run regular routes within urban areas and between towns in the countryside. Public buses and guaguas operating in the capital do not meet U.S. safety standards. For travel within the city, use hotel, call-ahead, or smartphone-app based taxi services. Rideshare services are available in many parts of the country. For safety reasons, avoid using public transportation, such as route taxis (carros públicos) and guaguas. For intercity travel, consider one of the more reputable tourist bus companies such as Caribe Tours or Metro.

Aviation/Airport Conditions

The U.S. Federal Aviation Administration assesses through its International Aviation Safety Program that the Dominican Republic meets International Civil Aviation standards. The last reported commercial aviation incident occurred in 1996. The only airline operating flights to and from the Dominican Republic that the U.S. government prohibits its employees from using is Insel Air, based in Aruba.

Review OSAC’s report, Security In Transit: Airplanes, Public Transport, and Overnights.

Terrorism Threat

The U.S. Department of State has assessed Santo Domingo as being a LOW-threat location for terrorism directed at or affecting official U.S. government interests. There are no known organized domestic terrorist groups. Santo Domingo experienced its first incident of domestic terrorism in 2014, when a male ignited an incendiary device on a crowded subway car, killing one person and injuring dozens. The Dominican Republic is an integral part of the Caribbean, with several international airports. As such, it is a likely transit point for extremists from within the region, Africa, and Europe.

Political, Economic, Religious, and Ethnic Violence

Civil Unrest

The U.S. Department of State has assessed Santo Domingo as being a MEDIUM-threat location for political violence directed at or affecting official U.S. government interests. Politically motivated protests, demonstrations, and general strikes occur periodically, particularly during general election years. Previous political demonstrations have turned violent, with participants rioting and erecting roadblocks.

Civil unrest has become a common occurrence in the last several years due to the lack of adequate electricity, water resources, and the public opinion from certain groups that the government is not actively protecting the national interest. Demonstrations and strikes have occurred outside of Santo Domingo without advance notice, and some have turned violent.

Review OSAC’s report, Surviving a Protest.

Religious/Ethnic Violence

Occasionally, inter-ethnic disputes may arise due more to socio-economic pressures than an outright ethnic conflict or clash of religious ideologies.

The law prohibits discrimination based on skin color and nationality. There is evidence of racial prejudice and discrimination against persons of dark complexion, Haitians, or those perceived to be Haitian. In June, a mob in Santiago lynched one Haitian immigrant and severely injured another, falsely accusing the men of killing a Dominican. The true killer, the victim’s relative, later confessed to the crime. At year’s end, authorities had not made an arrest for either the killing or the violent assault.

Post-specific Concerns

Environmental Hazards

The Dominican Republic is located in the center of the Antillean archipelago, placing it in the pathway of severe weather, including hurricanes, tropical storms, tropical depressions, and other natural disasters. Many buildings do not comply with U.S. hurricane and seismic codes.

The largest regular natural disaster threat is hurricanes, along with resultant landslides and flooding in low-lying and coastal areas susceptible to the influence of tidal surge. The Atlantic hurricane season runs from June 1 to November 30.

The Dominican Republic lies on several fault lines running through the Caribbean. Of note is the “Submarine Fault” between the easternmost part of the Dominican Republic and Guadeloupe.

Some popular beaches are subject to dangerous undertows. Many beaches lack lifeguards, warnings, or signs of unsafe conditions. U.S. citizens have died in the Dominican Republic due to these dangers. Resort managers usually offer current information on local swimming and surf conditions. Do not swim alone, particularly at isolated beaches.

Economic Concerns

Authorities enforce property rights irregularly, and investors often encounter problems in receiving clear title to land. Consult a reputable attorney before signing documents or closing on any real estate transactions. Real estate investments by U.S. citizens have been subject to legal and physical takeover attempts. Absentee landlords and absentee owners of undeveloped land are particularly vulnerable. Consider purchasing title insurance.

Critical Infrastructure Concerns

The potential exists for industrial accidents involving large infrastructure and industrial facilities containing hazardous materials, especially after a natural disaster.

Pollution of lakes and rivers is also a major environmental problem. After storms, pollution from rivers sweeps to sea and impacts nearby beaches.

Four of the country’s five international airports have elevations that are only slightly above sea level, subjecting them to closure due to flooding in a moderate storm surge.

Other critical infrastructure concerns are the existence of a weak and non-redundant electrical grid, satellite communications subject to weather-related disruption, and urban and inter-city road networks insufficient to carry the daily vehicle load that lead to city-crippling traffic jams.

Personal Identity Concerns

Despite government efforts, violence against women, including rape, was pervasive. Assaults have occurred while victims are in isolated or compromising situations, sometimes at the hands of resort employees or other tourists. Sexual assault victims in the Dominican Republic should not expect the totality of assistance routinely offered in the United States. Shortcomings exist in the collection of evidence. Rape kits are often not available until the following morning and must be administered by the authorities, not hotel medical personnel. Counseling is unlikely for victims. Victims often must ask for medication to avoid transmission of STDs and to reduce the chances of pregnancy. Prosecution of a rape case moves forward very slowly. Dominican law may require the victim to return to the Dominican Republic at some stages of the judicial process. In a resort, avoid secluded places or situations. Try to always be in the company of someone you know, even on visits to the restroom. Do not leave resort property with someone you have just met. Do not drink to excess including when at all-inclusive resorts. Know your limits and help your friends/travelling companions to remain safe. Shout for help immediately if you feel threatened or encounter individuals who make you feel uncomfortable. Report any suspicious activity, including excessive friendliness by hotel employees, to hotel management, the U.S. Embassy, and, as appropriate, local police. Insist upon immediate action if you feel those in charge are not taking the complaint seriously. Review the State Department’s webpage on security for female travelers.

There are no legal restrictions on same-sex sexual relations or the organization of LGBTI+ events in the Dominican Republic. In March, Amnesty International released a report detailing incidents of police rape and abuse of transgender sex workers. Other NGOs reported police abuse, including arbitrary arrest, police violence, and extortion against LGBTI+ persons. NGOs reported widespread discrimination against LGBTI+ persons, particularly transgender individuals and lesbians, in health care, education, justice, and employment. LGBTI+ individuals often face intimidation and harassment. Review the State Department’s webpage on security for LGBTI+ travelers.

Review OSAC’s report, Freedom to Practice, and the State Department’s webpage on security for faith-based travelers.

Dominican law provides for physical access for persons with disabilities to all new public and private buildings, but the authorities do not enforce this provision consistently. Sidewalks are generally in disrepair and pose a hazard to all pedestrians. Review the State Department’s webpage on security for travelers with disabilities.

Drug-related Crimes

Although the country is not a center of drug production, the Dominican Republic continues to be a transit zone for drugs entering the U.S. and Europe. Drugs frequently channel from Mexico and South America, either by aircraft or through maritime platforms. While cocaine is the most significant drug threat, hashish, heroin, and designer drugs are also readily available.

By law, the possession of any quantity of marijuana (even with a U.S. prescription), cocaine, hallucinogens, barbiturates, amphetamines, or other narcotic drugs is a punishable offense. The law categorizes each offender according to the quantity of the drugs found in his/her possession, and suspects must stand trial in a Court of First Instance. The judicial process may last several years. In most cases, a defendant remains incarcerated during the entire pre-trial period. The purpose of extended pre-trial detention is to keep the country safe from criminal activities commonly associated with the trafficking, cultivation, and manufacture of narcotics. The Dominican Republic has empowered police and military forces to undertake vigorous efforts to combat the threat from narcotic drugs.

Kidnapping Threat

There is a low risk of kidnapping in the Dominican Republic. Victims of reported cases include businesspersons, family members, and common citizens. Some victims have reported being abducted by men in police uniforms or similar clothing, and having been told that their identity needed to be verified. Kidnappers take victims to an undisclosed location and hold them from a few hours to a couple of days. Review OSAC’s report, Kidnapping: The Basics.

Police Response

The emergency line in the Dominican Republic is 911. A prompt police response to reported incidents is normally limited due to local traffic conditions and available resources. The system includes Santo Domingo, Santiago, Azua, Barahona, San Francisco de Macorsis, San Jan de la Maguana, Puerto Planta, Sosua, La Vega, Moca, Cabarete and Punta Cana.

The Constitution separates the powers of the National Police and the military. This constitutional provision specifically identifies the military responsibility to maintain the country’s sovereignty, leaving the National Police to handle the country’s internal security and the protection of its citizens (to include residents, visitors, and diplomats). In 2014, certain functions, such as the tourist police (CESTUR), the border authorities (CESFRONT), and the airport security authorities (CESAC), returned to the military. The National Police remain the main internal security force and the only agency authorized to conduct investigations.

The specialized military police force "CESTUR” assists tourists and to provide first responder-type assistance to tourists. CESTUR will help visitors who are victims of crime get to a police station, file a police report, and seek further assistance.

Corruption and official misconduct remain a serious concern. Police Internal Affairs works to prevent, investigate, monitor, control, and recommend corrective actions for any improper conduct. Although Internal Affairs investigations result in the termination of hundreds of police officers per year, these investigations are regularly under-resourced and unable to make a significant dent in the level of police corruption. Download the State Department’s Crime Victims Assistance brochure.

Medical Emergencies

Medical care in Santo Domingo is adequate for basic medical needs. Appointments are generally easy to obtain. Patients must pay for services at the time of the appointment (or when the ambulance arrives). While private hospitals in large cities are generally adequate, the quality of care can vary. Public hospitals and those outside large cities are not necessarily up to U.S. medical standards.

Ambulance response times range from 10-30 minutes (with the lower end being for private ambulances and the higher end for 911 calls). Find contact information for available medical services and available air ambulance services on the Embassy’s Medical Assistance page.

Avoid purchasing any prescription medicine from small pharmacies due to the high prevalence of counterfeit drugs. Only use large pharmacy chains.

Dominican providers do not accept U.S. insurance plans, except for Tricare; they will also not file claims for U.S. patients. Check to ensure your medical insurance provides coverage overseas and consider purchasing supplemental travel insurance. Most health care providers only accept cash payments, which you must make up front, prior to treatment and/or before discharge. The U.S. Department of State strongly recommends purchasing international health insurance before traveling internationally. Review the State Department’s webpage on insurance overseas.

Tap water is unsafe to drink. Bottled water and beverages are safe. Review OSAC’s report, I’m Drinking What in My Water?

Be aware of the risks associated with cosmetic surgery in the Dominican Republic. U.S. citizens have suffered serious complications or died during or after having cosmetic surgery in the Dominican Republic, including from complications and infections detected only after departure from the Dominican Republic. Verify the credentials and qualifications of any plastic surgeon and discuss post-surgical care and the detection and management of post-surgical infection prior to any procedure.

With an active presence of mosquitos that transmit dengue fever, Zika virus, and chikungunya, the CDC offers additional information on vaccines and health guidance for the Dominican Republic.

Review OSAC’s reports, The Healthy Way, Traveling with Medication,Health 101: How to Prepare for Travel, and Fire Safety Abroad.

OSAC Country Council Information

The Country Council in Santo Domingo is active, meeting quarterly. Interested private-sector security managers should contact OSAC’s Latin America Team for more information or to join.

U.S. Embassy Contact Information

57 Avenida República de Colombia, Arroyo Hondo, Santo Domingo

Hours of Operation: 0800-1645 Monday-Friday

Switchboard: +809-567-7775 (24 hours/day).

Marine Post One: +809-368-7777

Helpful Information

Before you travel, consider the following resources:

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