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Bureau of Diplomatic Security
U.S. Department of State

*OSAC does not issue alerts. These notices are sourced from the issuing  U.S. Embassy & Consulate

Security Alert: U.S. Embassy Havana, Cuba – December 3, 2025

Security Alert: U.S. Embassy Havana, Cuba – December 3, 2025

Location:  Havana and Western Provinces of Cuba

Event:  As of 5:00 a.m., Havana and the Western provinces of Cuba (Mayabeque to Pinar del Rio) experienced a total power failure due to a partial collapse of Cuba’s electrical grid.  According to Cuban regime media, the reason for the collapse and the timeline to restore power is unknown.  It is expected that emergency services will continue, but all U.S. citizens in Cuba or planning to travel to Cuba should be aware and plan accordingly.  There are reports of cellphone and internet outages.

On December 1, Cuba reported its worst energy generation figures since 2022.  Cuba’s electrical grid is increasingly unstable and there have been multiple nationwide power outages since October 18, 2024.  The electrical system remains vulnerable and additional regular outages have been occurring more frequently and for longer periods.  Scheduled power cuts occur daily, and unscheduled outages persist throughout Cuba.

Facilities using generators may not be able to maintain their services should an extended outage occur as fuel availability remains inconsistent.  U.S. citizens in Cuba or planning to travel to Cuba should monitor local media for the latest information and plan accordingly.

Actions to Take:

  • Review daily updates published by UNE (Unión Eléctrica)  and follow UNE’s social media accounts.
  • Monitor local media for updates.
  • Stay in touch with family and friends.
  • Keep mobile phones and portable battery banks charged
  • Have flashlights and spare batteries in a location easy to access
  • Stock up on nonperishable food and water
  • Prepare for alternative methods of meeting your medical needs (medical

devices requiring power, medicines refrigeration, etc.)

 

Assistance:

U.S. Embassy Havana, Cuba

Phone number: +(53) (7) 839-4100; after hours dial 1, then 0

U.S. Citizens: acshavana@state.gov

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Subscribe to the ‘U.S. Citizen Consular Information: Cuba’s WhatsApp channel: https://whatsapp.com/channel/0029VbBWEpNCsU9TsOaCjm3K 

 

State Department – Consular Affairs phone number: +1-888-407-4747 or +1-202-501-4444

Cuba Country Information  

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