The U.S. Embassy in Cuba continues to actively assist American citizens in Cuba, and urges all U.S. citizens to work with airlines immediately to make travel arrangements while flights are still available. According to current information, the last scheduled flight on United Airlines direct to the United States from Cuba will be on March 27, 2020. American Airlines and JetBlue report available flights from Havana to the United States.
U.S. citizens in Cuba who normally live in the United States should arrange for immediate return home or be prepared to remain abroad for an indefinite period. Please check with the airlines as the schedules change with very little notice. Many travelers worldwide have reported unexpected flight cancellations and limited flight availability. If your travel has been disrupted, please contact your airline.
Booking and local contact information can be found at the following sites:
American: https://www.aa.com
Jet Blue: https://www.jetblue.com
If you are unable to book a flight through these airlines directly, please contact the embassy’s American Citizen Services Unit using one of the options shown below.
The Embassy has received reports of delays at José Martí International Airport from some dual Cuban nationals due to local immigration laws. While foreign travelers are currently permitted to exit, Cuba does not recognize the U.S. nationality of Cuban-born U.S. citizens. The Cuban government requires Cuban dual nationals to enter and depart Cuba using Cuban passports. Cuban-born U.S. citizens will be treated as Cuban citizens and may be subject to restrictions and obligations. It is important for each traveler to contact the local immigration office as early as possible to avoid delays at the airport. Contact information for local immigration offices can be found here: https://www.minint.gob.cu/tramites/4#table-link
We encourage all U.S. citizens in Cuba to register with the U.S. State Department using the following link: Smart Traveler Enrollment Program (STEP), and to monitor the Embassy website and Twitter feed for up-to-date information.
Actions to Take:
- Maintain communication with the U.S. Embassy in Cuba.
- Be prepared for new travel restrictions to take effect with little or no advance notice.
- Check with your airline operator regarding updated information about your travel plans and/or restrictions
- Monitor local media for updates.
- Consult the CDC website for the most up-to-date information on COVID-19.
- Visit the Department of State COVID-19 information page for the latest information.
- Visit our U.S. Embassy webpage on COVID-19 for information about conditions in Cuba.
Assistance:
55 Calzada, La Habana, Cuba
+(53) (7) 839-4100
+(53) (7) 839-4100 and dial 1, then 0 (after hours)
acshavana@state.gov
