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OSAC
Bureau of Diplomatic Security
U.S. Department of State

*OSAC does not issue alerts. These notices are sourced from the issuing  U.S. Embassy & Consulate

Security Alert: Ollantaytambo and Aguas Calientes (Peru), Update on Train Collision

3 MINUTE READ
December 31, 2025

Location:

Ollantaytambo, Aguas Calientes, Machu Picchu, Perú

Event:

U.S. Embassy Lima is closely monitoring the situation following yesterday’s train accident between Ollantaytambo and Aguas Calientes (Machu Picchu Pueblo).  Peruvian authorities recently announced they have reopened commercial rail service along the Ollantaytambo – Aguas Calientes route.  Travelers with rail travel plans should contact their rail service provider regarding rescheduling.  Travelers should consult directly with their guides or tourist agencies and adjust plans accordingly.

If you or a loved one are in need of assistance, please reach out to the iPerú tourist assistance service at +51 944-492-314.

Actions to take:

  • Notify friends and family of your safety. 
  • Contact your travel company for advice or assistance.
  • Monitor local media for updates.

For Assistance:

  • U.S. Embassy Lima, Peru
    Avenida La Encalada cdra. 17 s/n
    Santiago de Surco 15023, Lima
    +51-1-618-2000
    LimaACS@state.gov
    https://pe.usembassy.gov
  • U.S. Consular Agency Cusco
    Avenida El Sol 449
    Cusco
    CuscoACS@state.gov
  • State Department – Consular Affairs
    +1-888-407-4747 or +1-202-501-4444
  • Peru Country Information 
  • On September 16, 2024, the Department of State launched a new version of the Smart Traveler Enrollment Program (STEP).  To continue receiving alerts, re-enroll at step.state.gov .
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