The Travel to Europe mobile application is now available, allowing pre-registration of travel information prior to arrival in Portugal. The app allows non-EU travelers to pre-register their passport data for the Entry/Exit System (EES) before reaching a border crossing point.
Non-EU nationals can use the app to pre-register their data up to 72 hours prior to entering or leaving a European country.
The app is voluntary and does not replace border checks but makes border crossing more efficient. Use of the application is optional and free of charge, and it is available on the App Store and Google Play.
Lisbon Airport (Humberto Delgado Airport) Updates
Due to ongoing renovations at the Humberto Delgado Airport aimed at improving capacity, passengers should expect delays, especially during peak travel hours. Travelers are strongly encouraged to allow additional time for check-in, security screening, and passport control. Airport staff wearing pink vests are available throughout the terminal to assist passengers and provide directions.
Recommended actions to take:
- Plan to arrive at least 3 hours before your scheduled departure time.
- Be aware that passport control is after the airport shopping area. Security screening can take longer than expected and delays at passport control may cause you to miss your flight.
- U.S. citizens may use the e-gates for faster passport control, unless traveling with children, in which case the regular passport control line must be used.
- Consider downloading the “Travel to Europe ” mobile app prior to travel and pre-registering your information up to 72 hours prior to arrival in Portugal.
- Follow all posted instructions at EES kiosks carefully.
- Be prepared for possible delays at passport control, particularly during peak travel periods.
- Allow extra time for arrival and departure procedures at Lisbon’s Humberto Delgado Airport due to ongoing renovations and high passenger volumes.
- Seek assistance from airport staff if you need help navigating the terminal.
Assistance:
U.S. Mission Lisbon, Portugal
Emergency phone number: (+351) 21 727 3300
Email: conslisbon@state.gov
Website: https://pt.usembassy.gov/
Department of State – Consular Affairs: 888-407-4747 or 202-501-4444
See the State Departments Website for Portugal’s Country Specific Information
Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages
Follow U.S. Embassy Lisbon on Facebook , X , Instagram and WhatsApp
