Location: Mexico City
Event: Starting at noon on Thursday, November 20, 2025, the Embassy’s consular section will no longer operate from the existing location on Paseo de la Reforma. Consular services will resume at our new location in Polanco on Monday, November 24. Emergency assistance and emergency passport services will be available at any of our other consulates in Mexico during our move.
Customers can access the consular section via the entrance on the north side of the new Embassy building at the corner of Calzada Legaria and Avenida Casa de la Moneda.
Assistance:
Contact Form
U.S. Embassy and Consulates in Mexico
From Mexico: (55) 4163-8422 / (55) 8526-3111
From the United States: 011 52 55 5080 2000
Department of State – Consular Affairs: +1-888-407-4747 or +1-202-501-4444
Customers requested to send in additional documents by mail to the consular section should direct correspondence to:
U.S. Embassy Mexico City
Presa Angostura 225, Col. Irrigación, Miguel Hidalgo
11500 Ciudad de México, CDMX, Mexico
Links:
U.S. Citizens in Mexico WhatsApp Channel
U.S. Passports
Smart Traveler Enrollment Program (STEP)
Department of State on Facebook and X
U.S. Embassy in Mexico on Facebook and X
