Serious fighting between government and opposition forces in Juba is ongoing and a ceasefire has not been achieved. On July 10, the Department of State ordered the departure of non-emergency personnel from South Sudan. To be clear, this is a reduction in staff, not an embassy closure. Although the U.S. Embassy is closed to the public, it continues operations. U.S. citizens should remain vigilant. Your best course of action is to continue to shelter in a safe location away from doors and windows, and avoid non-essential movements. The Embassy continues to monitor the situation and will update you as information becomes available.
If you are a U.S. citizen in South Sudan and need emergency consular services, please contact the U.S. Embassy in South Sudan at +211 912 105 107 or + 1 202 216 6279 ext. 253. We urge U.S. citizens in South Sudan who are safe to contact your loved ones directly and/or update your social media status.
To notify the Department about U.S. Citizens in Juba:
- Visit Task Force Alert and select "2016 South Sudan Unrest"
- E-mail: SouthSudanEmergencyUSC@state.gov and provide as much information as possible (at a minimum, please provide their full name, gender, and last known location within country, if known)
- Call us at 1-888-407-4747 (from the U.S. & Canada), +1-202-501-4444 (from Overseas)
For further information:
- See the State Department's travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and Country Specific Information for South Sudan.
- Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency.
- Contact the U.S. Embassy in South Sudan, located at Kololo Rd next to the EU compound, at +211 912 105 188, from 8:00 a.m. to 5:00 p.m. Monday through Thursday, and 8:00 a.m. to 1:00 p.m. on Fridays. The Embassy is closed on South Sudan and U.S. federal holidays. The afterhours emergency number for U.S. citizens is +211 912 105 107 or + 1 202 216 6279 ext 253.
- For current information on safety and security, call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
- Follow us on Twitter and Facebook.
