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Security Message for U.S. Citizens: Harare (Zimbabwe), Air Zimbabwe Flights Prohibited for Embassy Personnel

Africa > Zimbabwe; Africa > Zimbabwe > Harare

U.S. Embassy Harare wishes to advise U.S. citizens that embassy personnel are prohibited from travel on Air Zimbabwe effective immediately. 

The European Union (EU) banned the state-owned airline from flying to Europe on May 16, 2017 because of safety concerns that include improper or overdue maintenance and lack of a computerized record-keeping system. Safety concerns raised by the European Aviation Safety Agency (EASA) and the U.S. Embassy’s investigation dictate that travel on Air Zimbabwe be suspended until such time as the deficiencies are rectified. 

U.S. Embassy Harare will lift the restriction when all issues have been verifiably addressed according to international standards. 

For further information about security in Zimbabwe:

  • See the State Department’s travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and the Country Specific Information for Zimbabwe
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency.
  • Contact the U.S. Embassy in Zimbabwe, located at 172 Herbert Chitepo Avenue in Harare. Office hours are Monday to Thursday from 8:30 a.m. to 5:00 p.m. and Friday from 8:30 a.m. to 12:30 p.m. After-hours emergency phone number for U.S. citizens is +263 772 559 727 or send a WhatsApp text to +263 772 124 896.
  • Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
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