Report   DETAILS


Message for U.S. Citizens: Nassau (Bahamas), ATM Skimming

Western Hemisphere > Bahamas

The U.S. Embassy in Nassau advises U.S. citizens residing in and traveling to The Bahamas that the Royal Bahamas Police Force (RBPF) recently issued an advisory following a series of incidents in which eighty-six people reported approximately $72,000 in credit and debit card fraud this summer in the Downtown and Palmdale areas of Nassau - http://www.thenassauguardian.com/news/75609-police-warn-of-atm-scam.

 Perpetrators of this fraud use a variety of techniques to capture card data for sale or unauthorized use.  The RBPF reported individuals installing card skimmers on ATM machines to record card data.  These fake overlays on the card intake slot in conjunction with pinhole cameras to record PINs capture information which is then used to produce counterfeit cards with genuine data.  The overlays vary in quality, some are easy to detect others are much more sophisticated.  If you encounter an ATM from which the intake slot overlay is easily detached or movable do not use the ATM and notify RBPF (dial “911” or “999”).  If it is safe to do so, take a discreet picture of the suspicious overlay for RBPF but do not attempt to remove it. 

 Actively self-monitor all credit and debit card transactions online or through your issuing institution’s mobile app. The key to identifying the location of the fraud is prompt reporting of suspicious transactions. 

 

For further information:

·        See the State Department’s travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and Bahamas Specific Information and Turks and Caicos Islands Specific Information.

·        Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency.

·        Contact the U.S. Embassy in The Bahamas, located at 42 Queen Street (across from the British Colonial Hilton Hotel), Nassau; telephone: 242-322-1181; ACS unit fax: 242-356-7174; e-mail: ACSNassau@state.gov ; web page: https://bs.usembassy.gov.  [Note: The Turks & Caicos U.S. Consular Agency is currently CLOSED. The Consular Agency is located at 2 Ventura Ct., Grace Bay Suite 102E, Providenciales, Turks and Caicos Islands; telephone: 649-232-5713; e-mail: ACSNassau@state.gov .]

·        Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).

 

·        Follow us on Twitter and Facebook.