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Luxembourg 2017 Crime & Safety Report

Europe > Luxembourg; Europe > Luxembourg > Luxembourg

Overall Crime and Safety Situation

U.S. Embassy Luxembourg does not assume responsibility for the professional ability or integrity of the persons or firms appearing in this report. The ACS Unit cannot recommend a particular individual or location and assumes no responsibility for the quality of service provided.

THE U.S. DEPARTMENT OF STATE HAS ASSESSED LUXEMBOURG AS BEING A LOW-THREAT LOCATION FOR CRIME DIRECTED AT OR AFFECTING OFFICIAL U.S. GOVERNMENT INTERESTS.

Please review OSAC’s Luxembourg-specific webpage for proprietary analytic reports, Consular Messages, and contact information.

Crime Threats

Luxembourg is a safe, modernized country with infrastructure, services, and amenities similar to those found in the U.S. The general crime rate is well below the U.S. national average. Most crimes against U.S. citizens are considered petty street crimes and crimes of opportunity. Pickpocketing occurs with some regularity, often at popular tourist sites, where victims are likely to be carrying cash for shopping and are usually distracted. A small number of U.S. passports were reported stolen at Findel International Airport (LUX) in 2016; in each case the passport was left unattended, indicating a crime of opportunity rather than specific targeting. When travelling in common tourist areas, do not display large amounts of cash. Men should carry wallets in the front pocket of their pants, women should ensure bags are secured and held firmly while walking through crowds.

Crime statistics for 2016 have not been released by the government at the time of publication; however, comparisons between the 2015 statistics and the 2014 figures indicate an almost 18% decrease in the number of reported burglaries countrywide. The highest number of reported burglaries occurred during the summer months or over school holidays when residents are likely to be on vacation. In the vast majority of these cases, burglaries occurred when the home was unoccupied; home invasions or burglaries when the residence is occupied are rare.

Violent crime is rare but does exist. There were five homicides reported in 2015, none of which affected the U.S. citizen community. Additionally, there were no reports of U.S. individuals being subjected to aggravated robberies (robberies involving a weapon); however, a small number of private local businesses were robbed at gunpoint.

Cybersecurity Issues

While service providers are modern and efficient, they are susceptible to hacking and unauthorized intrusions. Spear phishing attacks are also common; however, they are generally easy to recognize and can be avoided by simply deleting the email.

Other Areas of Concern

There are no areas of Luxembourg that are considered “off limits” for U.S. government personnel. The neighborhood surrounding the main train station, referred to locally as the “Quartier Gare,” does have a slightly higher crime rate than the rest of the city. While the train station itself is considered safe, travelling the side streets that intersect the area, particularly at night, can expose individuals to a greater risk for becoming a victim of crime. Most of the adult entertainment clubs are found in this area, and open prostitution and narcotics trafficking occurs on a small scale. While police maintain a continuous presence and work diligently to enforce the law, when contrasted with the level of safety found in the rest of the city, the Quartier Gare is an area of concern. Avoid travelling alone on small side-streets after dark, particularly in the Quartier Gare neighborhood.

Transportation-Safety Situation

Road Safety and Road Conditions

Main roads and highways are often comparable to those found in the U.S. Well-illuminated and well-maintained, they present no inherent dangers for motorists. Many towns and villages are connected by smaller, older, and more challenging roads, which are often winding and not illuminated. Drivers should use caution travelling outside of major thoroughfares.

Drivers should also carry a blank accident report in their vehicle, available through all local insurance companies. This report is necessary for any accident not involving injury; typically, police do not respond to these types of accidents, and it is the driver’s responsibility to exchange information and file the report with their insurance companies. In the event of injury, police should be notified immediately via the 112 or 113 emergency phone numbers.

Driving under the influence of alcohol is a concern. Police report that a majority of accidents may be attributed to an impaired driver. While laws concerning driving under the influence of alcohol are not as strict as most found in the U.S., it is illegal, and drivers face substantial fines if caught.

Public Transportation Conditions

Luxembourg has an excellent record regarding public transportation. Virtually every part of the country is accessible by bus or train; both are safe and reliable. Within the city, it is not uncommon to see young children riding public buses unaccompanied by adults, as Luxembourgers have a high level of confidence in their public transportation. Taxi service can be found in the metropolitan areas and is considered safe and appropriately regulated by the government. 

Aviation/Airport Conditions

The main airport is located approximately 15 minutes from the city center. Although small, Findel International Airport (LUX) is well equipped to handle the volume of passenger and cargo traffic it receives annually. There are no direct flights from Luxembourg to the U.S. Airport security procedures are similar to those found throughout Western Europe and meet all U.S. aviation standards. Passengers and cargo are screened using modern equipment, by a cadre of trained aviation security professionals. Airport security is maintained by both uniformed police officers and private contract security personnel.

Terrorism Threat

THE U.S. DEPARTMENT OF STATE HAS ASSESSED LUXEMBOURG AS BEING A LOW-THREAT LOCATION FOR TERRORIST ACTIVITY DIRECTED AT OR AFFECTING OFFICIAL U.S. GOVERNMENT INTERESTS.

Local, Regional, and International Terrorism Threats/Concerns

While there are no known indigenous terrorist organizations operating in Luxembourg, the country shares regional concerns with its neighbors: France, Belgium, and Germany. All three of these countries experienced terrorist attacks and major terrorism-related arrests in 2016, with several arrests occurring only miles from the Luxembourg border. Additionally, approximately six Luxembourgish citizens have travelled to Syria and Iraq in support of ISIL. While support for ISIL and other violent ideological groups remains extremely isolated, especially when contrasted with its neighbors, it does exist.

Anti-American/Anti-Western Sentiment

Generally, the U.S. is held in high regard, owing largely to American efforts in liberating Luxembourg from Nazi occupation during World War II. Many local monuments fly Luxembourgish and American flags jointly. There is a growing sense of discontent with American foreign policy among the younger generations of Luxembourgers; however, this has yet to manifest itself in the form of protests or demonstrations.

Political, Economic, Religious, and Ethnic Violence

THE U.S. DEPARTMENT OF STATE HAS ASSESSED LUXEMBOURG AS BEING A LOW-THREAT LOCATION FOR POLITICAL VIOLENCE DIRECTED AT OR AFFECTING OFFICIAL U.S. GOVERNMENT INTERESTS.

Civil Unrest

Protests tend to be small, well-organized, non-violent, and are generally sanctioned in advance by local authorities. Civil unrest, to include labor strikes, is extremely rare. The government is highly permissive in allowing freedom of assembly, and groups wishing to hold protests or rallies need only apply for a permit to do so. These gatherings are virtually free of violence, proceed according to pre-arranged plans, and are generally without incident. Most activities are in response to issues concerning the European Union; actions directed against the U.S. are rare.

Religious/Ethnic Violence

Although predominantly Catholic, Luxembourg has a long history of religious tolerance and acceptance of its ever-increasing ethnic and religious diversity. Violence stemming from either of these areas is virtually non-existent.

Post-specific Concerns

Critical Infrastructure

The Catanom nuclear power plant is located approximately 45 minutes from the capital city, in France. While there has never been a hazardous incident at the plant, should one occur it would likely affect Luxembourg significantly. 

Privacy Concerns

Both as a matter of governmental policy and cultural belief, Luxembourg is extremely protective of individual rights to privacy. Numerous laws are in place to protect these rights, which are considered inviolable and are among the strongest in the EU. Some laws that expand police authority are under consideration in response to regional terrorism concerns; however, any changes would require extensive public and governmental debate prior to institution.   

Personal Identity Concerns

Hate crimes are virtually non-existent. There is no reported targeting of individuals based on gender, sexual orientation, race, nationality, disability, or any other personal identity distinctions. The Prime Minister is openly and legally married to a same-sex partner, underscoring Luxembourg’s tolerance and acceptance of all personal identities.   

Drug-related Crimes

2015 statistics indicate a roughly 12% increase in drug-related crimes in Luxembourg. Few of these crimes involved violence, the majority being related solely to the sale and possession of illegal narcotics. Most drug-related activity occurs near the main train station, where street level transactions are fairly common. Police have announced that they will expand their efforts in 2017 to combat the rise of drug-related activity.   

Police Response

Luxembourg employs a well-trained and well-equipped modern police force, which places a great emphasis on customer service. Police are highly professional and can be relied upon for assistance. Many speak English, and the general emergency number, 112, will always have an English speaking operator available. 

How to Handle Incidents of Police Detention or Harassment

Any U.S. citizen detained by authorities should request immediate notification to the U.S. Embassy Consular section. (+352) 46 01 23 00.

Crime Victim Assistance

To contact police directly, dial 113. 

The general emergency number is 112, which includes police, fire, and ambulance services.

Police/Security Agencies

Law enforcement agencies fall under the authority of the Ministry of Interior. They are organized similarly to those in the U.S., with local police responsible for the day-to-day enforcement of criminal law, traffic regulations, and incident response. Additionally, there are specialized units responsible for investigations and crisis response.

Medical Emergencies

Medical care is comparable to that found in the U.S. Professionally trained health care providers work in modern and well-equipped facilities. There are four general hospitals in Luxembourg City; emergency rooms operate on a 24-hour rotational basis. The on-call emergency room or ambulance service is obtained by dialing 112.

Contact Information for Available Medical Services

 

Hospital Name

Telephone Numbers

Physical Address

Centre Hospitalier de Luxembourg

4411-1

4 rue Barblé, L-1210

Clinique d’Eich

4411-12

78 rue d’Eich, L-1460

Hôpital Kirchberg

2468-1

9 rue Edward Steichen, L-2540

Zithaklinik

49776-1

36 rue Zithe, L-2763

Available Air Ambulance Services

Luxembourg Air Rescue (LAR)
175a rue de Cessange, L-1321
+352 48 90 06
air-rescue.lu

Insurance Guidance

Emergency room visits are generally free of charge; however, extended medical care will require either U.S. or local insurance.

Country-specific Vaccination and Health Guidance

The CDC offers additional information on vaccines and health guidance for Luxembourg.

OSAC Country Council Information

There is currently no active Country Council in Luxembourg. Please contact OSAC’s Europe team if you are interested in private-sector engagement in Luxembourg or have questions about OSAC’s Country Council programs.

U.S. Embassy Location and Contact Information

Embassy Address and Hours of Operation

United States Embassy Luxembourg
22 Blvd. Emmanuel Servais
L-2535 Luxembourg

Hours of Operation: Mon-Fri, 0830-1730

Embassy Contact Numbers

Main switchboard: (+352) 46 01 23 00
Regional Security Office:  (+352) 46 01 23 47
Embassy Duty Officer: (+352) 621 547 133
Embassy Marine Security Guard Post One: (+352) 46 01 23 23
Website: http://luxembourg.usembassy.gov/

Embassy Guidance

U.S. Embassy Luxembourg recommends that all travelers visit the State Department’s Passports and International Travel website and register with the Smart Traveler Enrollment Program (STEP) program prior to departure.

Additional Resources

Luxembourg Country Information Sheet