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Thailand 2020 Crime & Safety Report: Chiang Mai


This is an annual report produced in conjunction with the Regional Security Office at the U.S. Consulate General in Chiang Mai, Thailand. OSAC encourages travelers to use this report to gain baseline knowledge of security conditions in Northern Thailand. For more in-depth information, review OSAC’s Thailand page for original OSAC reporting, consular messages, and contact information, some of which may be available only to private-sector representatives with an OSAC password.

 

Travel Advisory

 

The current U.S. Department of State Travel Advisory at the date of this report’s publication assesses Thailand at Level 1, indicating travelers should exercise normal precautions. Reconsider travel to Yala, Pattani, Narathiwat, and Songkhla provinces due to civil unrest. Review OSAC’s report, Understanding the Consular Travel Advisory System.

Overall Crime and Safety Situation

 

Crime Threats

 

The U.S. Department of State has assessed CHIANG MAI as being a LOW-threat location for crime directed at or affecting official U.S. government interests. The overall risk of crime is low, but non-violent crimes occur more frequently than violent crimes. Petty theft, purse snatching, and pickpocketing are more common in areas foreigners frequent, such as Chiang Mai’s Walking Street and Night Bazaar.

 

Violent crimes (e.g. murder, armed robbery, and sexual assault) against foreigners are relatively rare. Many thieves carry knives, and stabbings do occur. Violent crimes typically happen at night, often when victims have been drinking or separate from their companions. Besides Chiang Mai, these crimes are most common in Bangkok and Pattaya, and in tourist areas in southern Thailand.

 

Sexually motivated violence is most likely to occur at parties, bars, or clubs. On a few occasions, assailants have altered drinks in order to incapacitate victims. U.S. citizens have also been the victims of robbery after soliciting commercial sex workers.

 

In 2018, police arrested an Indonesian woman for allegedly drugging and robbing two foreign tourists in Chiang Mai. Authorities found one of the individuals dead in his hotel room; the other required hospitalization. While this type of incident is relatively uncommon, it underscores the risk associated with leaving drinks unattended or accepting drinks from strangers.

 

Although relatively rare, residential burglaries do occur in areas where Westerners live. In 2016, a group of thieves burglarized more than 100 residences in over 25 neighborhoods in/around Chiang Mai. Many of the residents were at home at the time of the robbery. There were no reports of significant physical confrontation with residents who were home; however, this rash of burglaries highlights the need to lock doors and windows.

 

There have been isolated instances of domestic staff stealing cash or valuables from their employers.

 

In general, the safety and security of guest rooms in quality hotels is adequate.

 

There are numerous international and indigenous organized crime elements operating throughout Thailand. The activities of these groups, most of which are concentrated in major cities, include drug trafficking, human trafficking, prostitution, and document fraud. The Consulate, however, is not aware of any U.S. organizations experiencing problems associated with organized crime.

 

Crimes involving credit/debit card fraud and identity theft occur occasionally. International criminal organizations based in Malaysia, Ukraine, Russia, and elsewhere have installed sophisticated skimming devices on ATMs in order to steal cardholder information. Fraudsters later used that information to conduct illicit transactions and withdraw money from accounts.

 

Review OSAC’s reports, All That You Should Leave Behind, The Overseas Traveler’s Guide to ATM Skimmers & Fraud, Taking Credit, Hotels: The Inns and Outs and Considerations for Hotel Security

 

Transportation-Safety Situation

 

Road Safety and Road Conditions

 

The road infrastructure in and around Chiang Mai is adequate to good. Traffic moves on the left side, with mainly right-side drive vehicles. Roads can be dangerous due to careless drivers. Visitors who decide to drive personal vehicles should exercise extreme caution. Police do not strictly enforce, and drivers widely ignore traffic laws. Traffic hazards include drivers exceeding the speed limit, driving under the influence of alcohol, running red lights, and moving against the flow of traffic (especially on motorcycles). Other transportation safety concerns include rapid or unexpected lane changes, heavily laden motorcycles and trucks, and underage or unlicensed drivers.

 

Paved roads, many of them four lanes wide, connect Thailand's major cities. On the country's numerous two-lane roads, however, slow-moving trucks limit speed and visibility. Speeding, reckless passing, and failure to obey traffic laws are common, as is the consumption of alcohol, amphetamines, and other stimulants by drivers of commercial vehicles.

 

Motorcycle and moped accidents are common and serious, since the drivers of these vehicles generally have less training than car or truck drivers. Most traffic fatalities involve motorcycles. Local law requires wearing a helmet when riding on a motorcycle; however, many riders continue to avoid helmets, despite random police checkpoints and ticketing.

 

The accident rate is particularly high at night and during long holidays when alcohol use and traffic are heavier than normal. During the annual Songkran (Thai New Year) holiday in April, the problem compounds as people throw water at passing vehicles as part of the traditional celebration.

 

Review OSAC’s reports, Road Safety Abroad, Driving Overseas: Best Practices, and Evasive Driving Techniques; and read the State Department’s webpage on driving and road safety abroad.

 


 

Congested roads and the scarcity of ambulances can make it difficult for the victims of vehicle accidents to receive timely medical attention. It is customary in a traffic accident for the more affluent driver to pay the expenses of the other party, regardless of who is at fault. Authorities determine fault in major accidents; those involved typically must go to the local police station. Senior officers will discuss the accident with drivers, insurance representatives, police officers, and others to determine fault.

 

Pedestrian safety is also a serious security concern. Many areas lack sidewalks; pedestrians should not expect drivers to yield the right of way, even in marked crosswalks. When crossing streets, pedestrians should be cautious of vehicles running red lights or driving against traffic.

 

Public Transportation Conditions

 

Songthaews (pick-up trucks with two bench seats affixed along either side of the bed) and tuk-tuks (three-wheeled taxis) are abundant and generally safe. Crime involving taxis and or tuk-tuks occasionally occur, especially in tourist areas. Songthaews and tuk-tuks typically do not have meters. Motorcycle taxis are not common in Chiang Mai; avoid using them.

 

Tour buses are widely available for transportation between large cities in northern Thailand, and are generally safe and reliable.

 

There are a limited number of metered taxis at the airport. Registered taxicab drivers must have a yellow placard with their name in Latin script and their photograph on the dashboard. Be wary of entering any vehicle where the photograph does not match the driver. Police will seldom intervene in incidents involving taxi drivers.

 

Taxi drivers may attempt to charge excessive fares at airports and near major tourist attractions. Reach an agreement on the fare before entering a for-hire vehicle. Some taxis in Chiang Mai have meters, but drivers may refuse to use them. Drivers will often refuse fares, especially during rush hour or to places they do not know well. Drivers could interpret the raising of one’s voice and use of aggressive body language as a threat; tourists have received serious injuries during confrontations with taxi and tuk-tuk drivers. Ask to exit a vehicle if the driver is acting suspiciously or driving erratically.

 

Ride-sharing services operate in Chiang Mai, though these services remain under government review. While travelers often use rideshare services without incident, there have been isolated instances in which other public transportation providers (e.g., taxi and tuk-tuk drivers) have reacted negatively to lost fares. Travelers who find themselves in such situations should not overreact; try to resolve the situation in a safe and expeditious manner.

 

Streets tend to be very congested, especially in the downtown area around the moat. Exit vehicles toward the sidewalk to avoid opening a door into an oncoming car or motorcycle.

 

Review OSAC’s report, Security In Transit: Airplanes, Public Transport, and Overnights.

 

Aviation/Airport Conditions

 

Air travel remains a relatively safe option. The last significant accident in Thailand occurred in 2007, when a low-cost carrier crashed at Phuket International Airport (HKT) in southern Thailand, killing 90 people, including five U.S. citizens; the carrier ceased operations in 2010.

 

The U.S. Federal Aviation Administration (FAA) assessed in 2015 and again in 2019 that the Civil Aviation Authority of Thailand (CAAT) was not compliant with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of Thailand’s air carrier operations.

 

Terrorism Threat

 

The U.S. Department of State has assessed Chiang Mai as being a MEDIUM-threat location for terrorism directed at or affecting official U.S. government interests. The far south provinces of Songkhla, Yala, Pattani, and Narathiwat frequently experience criminally and politically motivated violence, which comes in the form of drive-by shootings, ambushes, and small bombings. These incidents have historically not extended into Northern Thailand.

 

Transnational terrorist elements could easily exploit soft-target vulnerabilities. Terrorists have visited and transited Thailand with relative ease. Travelers should be aware of the higher risk of attack associated with places where U.S. citizens and other foreigners congregate, such as clubs, restaurants, residential areas, places of worship, hotels, schools, business offices, outdoor recreational events, resorts, and beaches. One such attack occurred in Bangkok in 2015, killing at least 20 people and injuring more than 100 others.

 

Political, Economic, Religious, and Ethnic Violence

 

The U.S. Department of State has assessed Chiang Mai as a LOW-threat location for political violence directed at or affecting official U.S. government interests. General elections occurred in March 2019. In the lead up to the election, the government relaxed restrictions on political activities. After the elections, the government is moving to dissolve some opposition parties, including the Future Forward Party (FFP), which came in third in term of number of ballots cast. FFP is calling for political gatherings if the party must dissolve. Although there are currently no indicators suggesting political violence or widespread unrest, exercise caution if near large gatherings, including those that appear to be peaceful.

 

Civil Unrest

 

Some political demonstrations occur on the anniversary of political events, while others happen with little warning. Demonstrations can attract thousands of participants and often cause severe traffic disruptions, especially if they include processions. Monitor events closely, avoid any large public gatherings (including anticipated protest sites), and exercise discretion when traveling in the country. Demonstrations by nature can be unpredictable and can turn violent without warning. Avoid protest events, demonstrations, large gatherings, and security operations, and follow any instructions and restrictions issued by local authorities.

 

Review OSAC’s report, Surviving a Protest

 

Religious/Ethnic Violence

 

Chiang Mai has small, active Christian and Muslim populations. There have been no mass, religiously motivated anti-U.S. demonstrations, including from Thailand’s local Muslim community, commensurate with those that have occurred elsewhere around the world. Local community leaders generally enjoy a peaceful, cooperative relationship with local Muslim leadership and the Muslim population in Chiang Mai.

Post-specific Concerns

 

Environmental Hazards

 

Thailand is located along several earthquake fault lines. Small earthquakes occur throughout the region, most of which cause little to no damage. In 2004, an underwater earthquake off the coast of northern Indonesia caused one of the deadliest tsunamis in recorded history. More than 200,000 people died, including thousands in Thailand.

 

Thailand experiences serious flooding during the rainy season (June-October). Flooding can last several weeks, severely disrupting daily operations, such as traffic flow and the availability of services.

 

The air quality in Khon Kaen, Chiang Mai, Nan, Lampang, Bangkok, and Samut Sakhon have historically exceeded Thai government standards for fine particulate matter (PM 2.5) for a portion of the year. Annual agricultural burning, which generally occurs in February and March, can lead to poor air quality. In Bangkok, metropolitan air pollution accumulates in stagnant air commonly associated with weather patterns during the dry season (approximately December through February), which has little wind or rain.

 

U.S. Mission Thailand reports the U.S. EPA’s Air Quality Index (AQI) for Bangkok and Chiang Mai, calculated using hourly air pollution data from monitors owned and maintained by the Royal Thai government. The U.S. EPA AQI and additional details are available on the Embassy’s website. This AQI reporting can help U.S. citizens in Bangkok make health-related decisions based on air quality. Thailand’s reported AQI is comprised of multiple pollutants, but does not directly correspond to the U.S. EPA AQI used by and familiar to U.S. citizens.

 

Economic Concerns

 

The intellectual property environment in Thailand has continued to improve in recent years. While Thailand maintains its efforts in the enforcement of intellectual property rights (IPR), the quantity of counterfeit goods found in tourist attraction areas remains high. Online and mobile piracy continues to increase and physical goods piracy and counterfeiting on a commercial scale remain problematic.

 

The United States continues to urge Thailand to impose effective and deterrent enforcement measures. In recent years, Thailand has enacted several statutes intended to curb issues regarding intellectual property rights (IPR). Thailand protects IPR under several statutes, including the Patent Act B.E. 2522 (1979), Copyright Act B.E. 2537 (1994), Trademark Act B.E. 2534 (1991), Protection of Layout-Designs of Integrated Circuits Act, B.E. 2543 (2000), Trade Secret Act B.E. 2545 (2002), Protection of Geographical Indications Act B.E. 2546 (2003) and Plant Varieties Protection Act B.E. 2542 (1999). Private enforcement options are available to aggrieved parties.

 

U.S. IP right owners should consider obtaining IPR protection in Thailand before introducing their products or services to the Thai market. Companies may wish to require non-disclosure and non-compete agreements or seek advice from local attorneys or consult with experts in Thai IP law, before disclosing their technologies to local partners. The Department of Intellectual Property (DIP) oversees Thailand’s IP system. U.S. IP owners may register their IP rights in Thailand for trademarks, patents, designs, layout-design of integrated circuits, and geographical indications. An address for service in Thailand and a local agent or attorney is generally required when filing IP applications at DIP.

 

Thailand protects copyrights without any registration requirement. However, you should formally record copyrights at the DIP’s Copyright Office, as doing so would be useful as evidence of ownership in the event of a dispute. Affix a copyright notice to all copyrighted work. Thailand may protect trade secrets, such as data, formulas, or other confidential information used in business, if the owner provides appropriate measures to maintain the secrecy.

 

IPR owners need to be aware of counterfeiting of their products/services. IPR related disputes could be complex. Therefore, if a legal action is necessary, IPR owners should seek advice from local attorneys who are experts in IP laws and litigation. Small and medium-sized companies should understand the importance of working together with trade associations and organizations to support efforts to protect IP and stop counterfeiting. There are a number of these organizations, both Thailand- and U.S.-based. These include:

 

• The U.S. Chamber and local American Chambers of Commerce

• National Association of Manufacturers (NAM)

• International Intellectual Property Alliance (IIPA)

• International Trademark Association (INTA)

• The Coalition Against Counterfeiting and Piracy

• International Anti-Counterfeiting Coalition (IACC)

• Pharmaceutical Research and Manufacturers of America (PhRMA)

• Biotechnology Industry Organization (BIO)

 

The Patent Act grants an inventor/designer exclusive right over their invention/design. Applicable patents must satisfy three conditions:

 

1.       The invention must be new. It must not exist in another country.

2.       The idea must involve an inventive step. This inventive step cannot be an application obvious to one who works in the field.

3.       The invention or design must have an industrial application.

 

Excluded from patent protection are naturally occurring organisms, scientific methods, and mathematical equations. Legal action may be criminal or civil. Law enforcement agencies may conduct criminal proceedings to include raid and seizure of property. The provisions under specific IPR statutes and tort provisions under the Civil and Commercial Code typically govern civil proceedings. In 2017, the Royal Thai Police conducted more than 60 patent case investigations.

 

The Copyright Act protects the creator of an original artistic/cultural work. The copyrighted work must be an original work. The protection vests at the creation of the work. The creator retains the copyright except in the following situations:

 

1.       if the creator is an employee hired to create the work; in which case, the employer retains the copyright via prior agreement; or

2.       if the work is commissioned; in which case the commissioner retains the copyright via prior agreement.

 

In addition to monies recovered in civil suits, copyright holders may receive 50% of fines levied in criminal enforcement. (Find further information in Results of Special 301 Out-of-Cycle Review of Thailand and 2017 Out-of-Cycle Review of Notorious Markets)

 

The Trademark Act differs somewhat from the other statutes. A trademark must be distinctive, not prohibited by the act, and not identical or confusingly similar to an already registered trademark. Aggrieved parties may pursue criminal and civil enforcement action. Thai law views trademark infringement as a crime against the state, so criminal proceedings can be initiated by either Thailand’s enforcement agencies or the trademark owners.

 

Privacy Concerns

 

Most areas considered tourist zones are under constant video surveillance, managed by the Royal Thai Police (RTP). Cameras record images to computers at a central Police Center, and RTP may use footage to investigate crimes. Many restaurants, bars, and nightclubs have video surveillance, and will often present footage as evidence when pursuing criminal charges against clientele. At crime scenes, RTP often take photographs of ID documents and crime scenes and share them – without regards to personally identifiable information – with other government officials and non-government personnel via social media communication platforms and smartphone applications.

 

Personal Identity Concerns

 

Many sidewalks and street crossings are not suitable for disabled travelers. Newly constructed buildings, facilities, and transportation equipment should be accessible for persons with disabilities. However, enforcement of these provisions is not uniform.

 

LGBTI advocacy groups have reported that police tend to downplay sexual abuse claims from LGBTI victims. The UN and NGOs have reported that LGBTI persons experience discrimination, particularly in rural areas. The UN also reported that local media may have represented LGBTI persons in stereotypical and harmful ways that resulted in discrimination. Transgender individuals face discrimination in various sectors, including in the military conscription process, while in detention, and in schools, where strict policies require students to wear uniforms that align with their biological gender; if students do not follow school uniform rules, schools may deny graduation documents and/or dock grades.

 

Review the State Department’s webpages on security for female travelers, LGBTI+ travelers, and travelers with disabilities.

 

Review OSAC’s report, Freedom to Practice, and the State Department’s webpage on security for faith-based travelers.

 

Drug-related Concerns

 

Drug use, particularly the increasing use of methamphetamine and intravenous drugs, continues to be a problem in Thailand. Thailand strictly enforces drug laws and penalties for the possession, use, or trafficking of illegal drugs. Convicted offenders can expect heavy fines and long prison sentences under harsh conditions. Thailand's enforcement efforts include the death penalty for drug smuggling. Authorities have arrested several U.S. citizens for trafficking or using illicit drugs. Some U.S. citizens have been duped into carrying a package with illegal drugs by the promise of a vacation to Thailand. Lack of knowledge of the contents of a package is not a valid legal defense.

 

Thai police occasionally raid bars or nightclubs looking for underage patrons and drug users. Police typically check the IDs of all customers and make each person provide a urine sample for narcotics. Foreigners are not immune from these checks; police will arrest and charge anyone who tests positive for illicit drugs. Although some civil libertarians have questioned the constitutionality of these forced tests, the Embassy and Consulate are not aware of any successful challenges to the practice; authorities can jail patrons who do not cooperate.

 

Thai authorities continue to fight drug smuggling along the country’s borders with Myanmar, Cambodia, and Laos. Heavily armed drug smugglers have engaged in deadly clashes with Thai Border and Narcotics Police in these areas.

 

Lèse Majesté

 

Authorities may detain individuals, including foreigners, for publicly criticizing the ruling government or the monarchy. Thais hold the monarchy in the highest regard. Making a critical or defamatory comment about the royal family is punishable by a prison sentence of up to 15 years per offense. As an example, authorities consider purposely tearing Thai bank notes, which carry an image of the King, a lèse majesté (or royal insult) offense. Review OSAC’s report, Lèse Majesté: Watching what you say (and type) abroad.

 

Visa Issues

 

Although U.S. citizen tourists entering Thailand for fewer than 30 days do not require a visa, business travelers, U.S. government employees traveling on official business, teachers, retirees, and those planning to stay longer than 30 days should check with the Thai Embassy about visa requirements. Overstaying a visa will result in fines. Depending on the length of overstay, it may also result in arrest, detention, deportation at your own expense, and a ban from re-entering Thailand.

 

Police Response

 

Police response is generally better in larger cities than in smaller towns and provinces. A lack of funding, inadequate training, and corruption hamper police effectiveness and their ability to conduct follow-up criminal investigations, as do frequent rotations that prevent them from operating with the effectiveness or professionalism one typically associates with a modern police force.

 

Police officers outside major tourist destinations frequently do not speak English. Tourist Police, stationed in popular tourist areas, generally speak English, and many English-speaking volunteers in Chiang Mai assist the Tourist Police with translation. Tourist Police are generally helpful in assisting tourists. Several Tourist Courts deal with petty crime and complaints involving foreigners.

 

In the event of police detention or harassment, remain calm and ask for an English-speaking officer. Since Thailand is not a signatory to the Vienna Convention on Consular Relations, the U.S. Consulate typically does not learn of the arrest of U.S. citizens until several days after the incident. U.S. citizens detained or arrested in northern Thailand should ask authorities to contact American Citizen Services (ACS) at the U.S. Consulate in Chiang Mai.

 

The emergency line in Thailand is 191. Reach the Tourist Police at 1155 from any local telephone. Reach Chiang Mai local police for routine, non-emergency issues at 05-327-6040. Download the State Department’s Crime Victims Assistance brochure.

 

The police lack training in dealing with sexual assault cases. Some victims of sexually motivated crimes have found that authorities do not handle their cases with as much sensitivity or consideration for privacy as they would expect in the U.S.

 

If you are involved in a traffic accident, altercation, or other situation that draws a crowd, leave the immediate area and contact the police.

 

Medical Emergencies

 

Most healthcare services in Thailand are on par with Western standards; many doctors have received training in the U.S. or other Western countries. Many private hospitals employ interpreters. Most public and private hospitals have medical centers with doctors practicing a wide variety of specialties. In Bangkok, Chiang Mai, and Pattaya, good facilities exist for routine, long-term, and emergency health care. Hospitals outside of the major cities may not have a wide range of English-language capabilities.

 

Contact the police (191) in a medical emergency; they will summon an ambulance to your location. Alternatively, contact Thai EMS directly (1646 or 1669). Individual hospitals have ambulance services; however, these services may not be reliable due to severe traffic congestion. Drivers rarely yield to emergency vehicles traveling with lights and sirens.

 

Find contact information for available medical services and available air ambulance services on the U.S. Mission in Thailand’s Medical Emergencies webpage.

 

Most official and private U.S. citizens in Thailand receive in-country care. Helicopter medical evacuation (medevac) service is available on a very limited basis. Bangkok Hospital (02-310-3102) advertises that it can assist in medevac situations throughout Thailand.

 

Insurance Guidance

 

Ensure your health insurance plan provides coverage overseas. Most care providers overseas only accept up-front payments. Consider supplemental insurance to cover medevac.

 

The U.S. Department of State strongly recommends purchasing international health insurance before traveling internationally. Review the State Departments webpage on insurance overseas.

 

Country-specific Vaccination and Health Guidance

 

The CDC offers additional information on vaccines and health guidance for Thailand.

 

Review OSAC’s reports, The Healthy Way, Traveling with Medication, I’m Drinking What in My Water?, Shaken: The Don’ts of Alcohol Abroad, Health 101: How to Prepare for Travel, and Fire Safety Abroad.

 

OSAC Country Council Information

 

The Thailand OSAC Country Council and the American Chamber of Commerce in Thailand (AmCham) are located in Bangkok. Interested private-sector security managers should contact OSAC’s East Asia-Pacific team with any questions.

U.S. Consulate Contact Information

 

The U.S. Consulate in Chiang Mai is located along the Mae Ping River, near the northeast corner of the old city moat, at 387 Wichayanond Road, Chang Moi, Muang Chiang Mai 50300.

 

Hours: Monday-Friday, 0730-1630 (except U.S. and Thai holidays)

 

Embassy Operator: +66 (0) 53-107-700

After-hours Emergency Line: +66 (0) 81-881-1878

State Department Emergency Line: +1-202-501-4444

 

Website: https://th.usembassy.gov/embassy-consulate/chiang-mai/

 

Nearby Post: Embassy Bangkok

 

Helpful Information

 

·         Thailand Country Information Sheet

·         OSAC Risk Matrix

·         OSAC Travelers Toolkit

·         State Department Traveler’s Checklist

·         Smart Traveler Enrollment Program (STEP)

 

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